SMTP Problem

[Tim Kowal]

I am having a problem sending email out through my school's SMTP server. The
error message is this:

Your message did not reach some or all of the intended recipients.
Subject: Test chapman out
Sent: 9/15/2004 8:07 PM
The following recipient(s) could not be reached:

'(e-mail address removed)' on 9/15/2004 8:07 PM

504 <timk>: Helo command rejected: need fully-qualified hostname



My machine name is TIMK. Apparently, when outlooks sends the HELO command,
it just uses the machine name and not a FQDN. Is there a way to force
outlook to do this? How? Thanks!

Tim

 

[Diane Poremsky [MVP]]

No, you can't force outlook to use a FQDN, it's a mail client, not a server
and the server is supposed to add the FQDN.

What server is the school using? It's treating outlook as a MTA or MSA, not
an MUA. The FQDN should only be required when the MTA/MSA's are talking to
each other.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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[Milly Staples [MVP - Outlook]]

Talk to your school's mail admin for assistance.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Tim Kowal asked:

| I am having a problem sending email out through my school's SMTP
| server. The error message is this:
|
| Your message did not reach some or all of the intended recipients.
| Subject: Test chapman out
| Sent: 9/15/2004 8:07 PM
| The following recipient(s) could not be reached:
|
| '(e-mail address removed)' on 9/15/2004 8:07 PM
|
| 504 <timk>: Helo command rejected: need fully-qualified hostname
|
|
|
| My machine name is TIMK. Apparently, when outlooks sends the HELO
| command, it just uses the machine name and not a FQDN. Is there a way
| to force outlook to do this? How? Thanks!
|
| Tim

 

[Brian Tillman]

I am having a problem sending email out through my school's SMTP
server. The error message is this:

Your message did not reach some or all of the intended recipients.
Subject: Test chapman out
Sent: 9/15/2004 8:07 PM
The following recipient(s) could not be reached:

'(e-mail address removed)' on 9/15/2004 8:07 PM

504 <timk>: Helo command rejected: need fully-qualified hostname

You don't have TCP/IP configured to add the domain name. Not an Outlook
problem.