SMTP sending error 0x800ccc0f

[Mike]

Outlook2000/Windows XP.
I can receive tho not send even test emails. I have the latest SPs/updates. I
have also tried OE6 and even Netscape7(which seems to send but mails never
arrive) with the same results. I have tried several diagnostic packages.
One, a spam blocker, did not locate the smtp info.
I have checked with my ISP and I can send emails from my mailzone server. My
settings seem to be correct and there are no extraneous boxes ticked. Could
this be a registry problem? I previous had Office XP on the system. It became
corrupted. I uninstalled it and I replaced it with Office2000 Premium.
If I reinstall Windows what would I lose?

 

[Hal Hostetler [MVP-S/U]]

Before doing something as drastic as reloading Windows, see if the
troubleshooting steps in this article help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;813514
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Mike]

I will try the troubleshooting. In the interim, here is a log I created by
editing the Registry.
Microsoft Internet Messaging API 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
SMTP Log started at 04/02/2005 12:05:43
SMTP: 12:05:43 [db] Connecting to 'mail.onetel.net.uk' on port 25.
SMTP: 12:05:43 [db] srv_name = "mail.onetel.net.uk" srv_addr = 212.67.120.126
SMTP: 12:05:45 [db] Connection to 'mail.onetel.net.uk' closed.
SMTP: 12:05:45 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=2148322319

 

[Mike]

I have now tried all the troubleshooting w/o any progress. I have disabled my
firewall, even completely unistalled Nortonsystemworks 2005, un/re-installed
my internet mail accts, etc. I am a home/office used, no network, dial-up
modem, NTL connection, Onetel ISP, no proxy servers, really nothing fancy,
yet I cannot send a email and am quickly losing my mind.
thx