SMTP Stripping out dashes in server name in HELO

[Bryant Likes]

I've set up the notifications to use the correct SMTP server but our server
is sending its name without dashes in the HELO command.

for instance, if our server was server-project-123 when it connects to the
smtp server it is sending:

HELO serverproject123

Which the smtp server is rejecting saying it can't verify that the server is
really serverproject123.

The server should be sending server-project-123.domain.company.com in the
HELO line, but I cannot figure out where to change this.

Can anyone point to the correct place to do this? The server is configured
as server-project-123.domain.company.com under server properties.

Thanks.

 

[Gary L. Chefetz [MVP]]

Bryant:

Does it work if you switch to using the IP address for the mail server?

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[Bryant Likes]

I changed the STMP server field to use the IP Address instead of the host
name and I still get the exact same problem. The project server is still
sending "HELO serverproject123" instead of server-project-123.domain.com.

Any other ideas?

 

[Gary L. Chefetz [MVP]]

Bryant:

Changing the SMTP address in Project Server Administration should cause it
send the message to the IP address. Something didn't get saved. Please
explain what you did to make the change.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[Bryant Likes]

I don't think you understand the problem. I'm hitting the SMTP server just
fine.

The problem is the name the server is sending in the HELO command once it
gets to the smtp server.

I went ahead and setup a local SMTP service on the box and just had project
send to that. So it is working fine now.