Snow leopard and Entourage

[Priscilla]

I am on OS 10.6.2 and have Entourage as my routine email system. With
Entourage, I have two email accounts. The first I have routinely used
without problems since installing SL. The second I have just tried to
use today with SL (having used it for years on the prior OS) and find
that the email will not go out with this error: "Authentication
failed because Entourage doesn't support any of the available
authentication methods." The only difference between when I could get
messages out and now is SL. No settings have been changed.

Is this just me? Are others having troubles? Do you know a solution?

 

[William Smith [MVP]]

I am on OS 10.6.2 and have Entourage as my routine email system. With
Entourage, I have two email accounts. The first I have routinely used
without problems since installing SL. The second I have just tried to
use today with SL (having used it for years on the prior OS) and find
that the email will not go out with this error: "Authentication
failed because Entourage doesn't support any of the available
authentication methods." The only difference between when I could get
messages out and now is SL. No settings have been changed.

Is this just me? Are others having troubles? Do you know a solution?

This sounds like your outgoing server may have changed its requirements
for sending through it.

Contact your service provider for the SMTP server settings you need and
then adjust them under Tools --> Accounts... --> your account.

Hope this helps!

--

bill

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