some bugs with word 2004

[fatihkocer]

i realised two major bugs to report though. may be there people have
solutions for them. first while scrolling documents with scroll wheel
every now and then the view just messes up, the scroll bars dimmed. i
found a solution. save the file and click on reload. that solves the
problem but it is still quite annoying.

other one is the insert caption tool. when you have a styles for the
captions that has before and after line spacing the box you enter the
caption in the insert caption toolbox does not show what you are
typing. apperantly it is below the box. does anybody else noticed that?

thanks.,

 

[fatihkocer]

it is word 2004, btw

 

[Daiya Mitchell]

i realised two major bugs to report though. may be there people have
solutions for them. first while scrolling documents with scroll wheel
every now and then the view just messes up, the scroll bars dimmed. i
found a solution. save the file and click on reload. that solves the
problem but it is still quite annoying.

There's a reload button in Word 2004? What do you mean?

People have complained about the scroll bars, but I don't remember anyone
saying anything about them *dimming.*

other one is the insert caption tool. when you have a styles for the
captions that has before and after line spacing the box you enter the
caption in the insert caption toolbox does not show what you are
typing. apperantly it is below the box. does anybody else noticed that?

Just checked this, using Insert | Caption with space before and after set to
variously 6pt each, 12pt each, 24pt each, as part of the style definition.
I can always see the default Figure 1, and whatever I choose to type after
Figure 1: .

Word 2004 with 11.1 and 11.1.1 updates applied.

 

[fatihkocer]

There's a reload button in Word 2004? What do you mean?

it is the refresh button with the web toolbar. i placed it on my
standard toolbar. pressing it solves the scroll bar problem and the
screen messing up.

as for the figure captions. i also have the latest patches applied. and
i can not see what i am writing in the box. the paragraph style i use
for caption is before and after at 6pt, and at least 24pt, with 12pt
times new roman. i tried these settings in a new document and have the
same problem. would appreciate if you could try these settings. i have
to use that format for my dissertation. thanks a ton.

 

[Daiya Mitchell]

There's a reload button in Word 2004? What do you mean?

it is the refresh button with the web toolbar. i placed it on my
standard toolbar. pressing it solves the scroll bar problem and the
screen messing up.

Fascinating. I might have to try that. They changed the way the screen
refreshes in Word 2004 and there are a number of associated issues, sounds
like you might have found another possible aid. (although since clicking the
mouse is also supposed to help, maybe it's the same thing)

as for the figure captions. i also have the latest patches applied. and
i can not see what i am writing in the box. the paragraph style i use
for caption is before and after at 6pt, and at least 24pt, with 12pt
times new roman. i tried these settings in a new document and have the
same problem. would appreciate if you could try these settings. i have
to use that format for my dissertation. thanks a ton.

Yep, I reproduced it. So the problem is not space before/after, but the
line spacing being set to At Least 24pt. Interestingly, it doesn't happen
with line space set to Double, but does happen with line spacing set to
Exactly 24pt. Multiples of 3 and 4 work fine.

Workaround--and styles makes this pretty easy--while editing and writing the
dissertation, leave the Caption style line spacing set to single or double.
Just modify the style when you need to submit, or print a chapter.

Do your diss reqs demand At Least 24pt? Because you know what will
happen--if you have a tall equation or something in a line, I think it will
expand the spacing on that line as necessary, and that won't look so good.
Exactly would keep it locked (though if you had *really* tall equations,
that wouldn't look good either).

MS' Mac unit lurks in this newsgroup and should see the news about the bug.
Alternative reporting path is using Send Feedback under Help, but you need
to remember to state exact version numbers and the conditions necessary to
reproduce the bug, or else they won't be able to do much with the report.

 

[Klaus Kamppeter]

it is the refresh button with the web toolbar. i placed it on my
standard toolbar. pressing it solves the scroll bar problem and the
screen messing up.

Just tried it.

It opens the last saved version saved to disk. And there is no "undo".

So, be carful what you do.

Bye

 

[fatihkocer]

thanks for all the help.

yep, i need to use that format for my dissertation. fortunately i do
not have very long equations.

I took some snapshots of what i mean with screen corruption.

Here is a a first snapshot, notice the ruler on the top, and not text
on the file below:
http://www-personal.engin.umich.edu/~fkocer/word2004/corrupted1.jpg

here is another one:
http://www-personal.engin.umich.edu/~fkocer/word2004/corrupted2.jpg

here is the last one, notice the side ruler:
http://www-personal.engin.umich.edu/~fkocer/word2004/corrupted3.jpg

here is the saved, and refreshed window, everything is fixed:
http://www-personal.engin.umich.edu/~fkocer/word2004/corrected.jpg

hopefully people from MS is checking these posts.

 

[Daiya Mitchell]

Thank for the screen shots, they definitely help me understand, and yes, it
looks like another manifestation of the same problem with the screen not
refreshing properly.

Working in Normal View might help, as Word just doesn't have to work as hard
to keep up in Normal View. All the graphics and charts probably explain why
*you* are seeing these problems--I've seen similar issues but not very
frequently, but I mostly just do text documents.

What OS X, processor speed and memory do you have? Especially memory.

You did see the post about the refresh button reverting to an older version
for someone else?

And I forgot to say best luck on the diss.

DM

 

[fatihkocer]

thanks a lot.
i actually tried the normal view and the problem continues.

i have a pb 12 in 1.33ghz, with 1.25gb memory. i am now using an
external 18in lcd, but the same problem happens with laptop screen as
well. i use 10.3.6. i reverted back from 10.3.8. had the same problem
with 10.3.8 as well.

i have lots of thing running concurrently. word, powerpoint,
thunderbird, firefox, photoshop, quicksilver, desktop manager, iclip,
itunes, endnote, fugu, x11 and sometimes more.

i do save the file before refresh. it actually asks if you wanna
continue if the file is not saved.

 

[Phillip M. Jones, CE.T.]

thanks a lot.
i actually tried the normal view and the problem continues.

i have a pb 12 in 1.33ghz, with 1.25gb memory. i am now using an
external 18in lcd, but the same problem happens with laptop screen as
well. i use 10.3.6. i reverted back from 10.3.8. had the same problem
with 10.3.8 as well.

i have lots of thing running concurrently. word, powerpoint,
thunderbird, firefox, photoshop, quicksilver, desktop manager, iclip,
itunes, endnote, fugu, x11 and sometimes more.

i do save the file before refresh. it actually asks if you wanna
continue if the file is not saved.

Turn off end note and stuff with stuffit so that it doesn't
automatically trigger.

Folks her have no ends of trouble with endnote especially with WordX
versions below 8 of endnote and word don't gee/haw together.

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[Daiya Mitchell]

thanks a lot.
i actually tried the normal view and the problem continues.
Hmmm.

i have a pb 12 in 1.33ghz, with 1.25gb memory. i am now using an
external 18in lcd, but the same problem happens with laptop screen as
well. i use 10.3.6. i reverted back from 10.3.8. had the same problem
with 10.3.8 as well.

Well, I was gonna say that sounds like plenty of memory, but...

i have lots of thing running concurrently. word, powerpoint,
thunderbird, firefox, photoshop, quicksilver, desktop manager, iclip,
itunes, endnote, fugu, x11 and sometimes more.

It's probably worth seeing if the problems occur when you *aren't* running
so many programs--maybe you can get to a point where you can at least choose
which problem is worse. Though it should still be plenty, even with Word
and PhotoShop. Won't Activity Monitor give you a sense of whether you are
pushing your memory capability?

The standard troubleshooting techniques for Word (including testing add-ins
like EndNote) are listed here. Considering the severity of your screen
refresh problem, there might be something fixable going on, so working
through them would probably be a good idea. Other reports suggest that
Repairing Permissions has speeded up display problems in Word.

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

Definitely test Word without EndNote installed, as Philip said, just b/c
EndNote is notorious though this seems like a long shot, I have EndNote
installed and less memory than you, and all I get is occasional slowness on
paste and remnants of a Find dialog. Also test in a different user account.

DM

 

[fatihkocer]

OKAY! Solved the screen corruption. It was not endnote (i am using
endnote 8) it was the virtual desktop manager messing it up. i really
can not stop using it though. it is the best hack for os x, so i will
continue applying the save and refresh method for now. may be a more
stable multiple window manager may come out. do not know why it is not
standard with os x. Thanks for all the help, i really appreciate.

 

[Daiya Mitchell]

Glad to hear it's solved, thanks for letting the group know and identifying
a conflict, with luck the info will help someone else with a similar
problem.

 

[Jeffrey Weston [MSFT]]

Hello,

Thanks for the reporting the Caption issue and posting to the Newsgroup.
I've passed this issue on and it will be looked into for future versions of
Word.

I hope Daiya's workaround helped you.

Thanks


--
Jeffrey Weston
Mac Word Test
Macintosh Business Unit
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.