Some e-mails not rec'd from server

M

mitch

There are 3 computers that can access my e-mail acct. (2 use OE and 1 has
been upgraded from OE to Outlook 2003). All are set to delete e-mails on the
server after 6 days. The upgraded computer uses McAfee w/full blown
protection. The ISP's server is randomly dropping some (not all) incoming
e-mails on a daily basis. Before I "grill" (again) the tech support of my
ISP, I just want to verify this concept:
Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?
 
R

Roady [MVP]

"Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?"
Nope, but I would recommend disabling the integration of McAfee with Outlook
as it doesn't add an additional level of security anyway and is very likely
the source of your issues.
 
M

mitch

OK Roady...are you suggesting that I disable the e-mail scanning portion of
McAfee only, or are there other McAfee protection options that need to be
disabled as well? I am definitely concerned about preventing incoming e-mail
viruses...how will I be protected?
--
mitch


Roady said:
"Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?"
Nope, but I would recommend disabling the integration of McAfee with Outlook
as it doesn't add an additional level of security anyway and is very likely
the source of your issues.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
mitch said:
There are 3 computers that can access my e-mail acct. (2 use OE and 1 has
been upgraded from OE to Outlook 2003). All are set to delete e-mails on
the
server after 6 days. The upgraded computer uses McAfee w/full blown
protection. The ISP's server is randomly dropping some (not all) incoming
e-mails on a daily basis. Before I "grill" (again) the tech support of my
ISP, I just want to verify this concept:
Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?
 
R

Roady [MVP]

Default Outlook security settings and an on-access scanner are enough.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
mitch said:
OK Roady...are you suggesting that I disable the e-mail scanning portion
of
McAfee only, or are there other McAfee protection options that need to be
disabled as well? I am definitely concerned about preventing incoming
e-mail
viruses...how will I be protected?
--
mitch


Roady said:
"Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?"
Nope, but I would recommend disabling the integration of McAfee with
Outlook
as it doesn't add an additional level of security anyway and is very
likely
the source of your issues.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
mitch said:
There are 3 computers that can access my e-mail acct. (2 use OE and 1
has
been upgraded from OE to Outlook 2003). All are set to delete e-mails
on
the
server after 6 days. The upgraded computer uses McAfee w/full blown
protection. The ISP's server is randomly dropping some (not all)
incoming
e-mails on a daily basis. Before I "grill" (again) the tech support of
my
ISP, I just want to verify this concept:
Using OE or Outlook 2003 shouldn't make a difference to the ISP
sending/receiving e-mails...right?
 

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