Some emails are sent to outbox using Outlook 2007

[olduser]

Most of the messages I try to send from Outlook 2007 are automatically
transferred to my Outbox. If and when the messages are finally sent,
multiple copies of the email are sometimes sent. One message I sent with an
Excel spreadsheet from home to work ended up about 20 times in my work email,
filling up my work inbox. Other messages sit in Outbox without being sent.
Outlook 2007 is default email program, configured to immediately send
messages when connected (always connected through wireless connection at
home). HTTP account type, MSN is server provider.
Any way to configure my system so messages are immediately sent and don't go
to Outbox?

 

[Brian Tillman]

Most of the messages I try to send from Outlook 2007 are automatically
transferred to my Outbox. If and when the messages are finally sent,
multiple copies of the email are sometimes sent. One message I sent
with an Excel spreadsheet from home to work ended up about 20 times
in my work email, filling up my work inbox. Other messages sit in
Outbox without being sent. Outlook 2007 is default email program,
configured to immediately send messages when connected (always
connected through wireless connection at home). HTTP account type,
MSN is server provider.
Any way to configure my system so messages are immediately sent and
don't go to Outbox?

Do you have an antivirus program integrated with Outlook? If so, disable
that integration.

 

[olduser]

Brian, thx for getting back.

I reset antiviral program so it does not scan outgoing mail and rebooted.
Tried sending a 2MB Excel file.

Received following error message:
Tsk 'MSN(1) - Sending' reported error (0x800CCC19): 'A timeout occured while
communicating with the server.'

 

[olduser]

Brian,

Further to info below, I sent three msgs through outlook to my other email
account on another laptop. All three msgs were identical (2MB attached Excel
file) with the exception of subject lines which read: Test 1, Test 2 and Test
3.

All three got hung up in Outbox. Test 1 msg finally disappeared out of
Outbox, but I received it on the other end 6 times. Test 2 msg was received
on other end 4 times, but it was still in the Outbox and I deleted it. Test
3 msg finally disappeared out of Outbox but I received it on the other end 4
times.

I believe the number of times I received the sent msgs is according to how
many times Outlook went through its send/receive process. That is the files
were sent each time it a send/receive process was completed, but they did not
get out of the Outbox. Thus, when a new send/receive process was started,
the files were resent.

 

[Brian Tillman]

I reset antiviral program so it does not scan outgoing mail and
rebooted. Tried sending a 2MB Excel file.

Received following error message:
Tsk 'MSN(1) - Sending' reported error (0x800CCC19): 'A timeout
occured while communicating with the server.'

Are you using the Outlook Connector? Is this a paid MSN account? If so,
have you contacted MSN support yet?

 

[olduser]

Hi Brian,

Not using Outlook connector. Using MSN via Qwest.

I can open my mail account, (e-mail address removed), via Hotmail and when I send files
from same email address (except now sending via Hotmail), the messages are
sent right away (without sending multiple times and original message getting
stuck in the Outlook's Outbox).

But I lose the functionality of using Outlook if I use Hotmail.

Doesn't seem like a service provider problem, since I can send correctly
using Hotmail, but not Outlook?

Any further ideas? Thanks for your continuing efforts!!

 

[Brian Tillman]

Not using Outlook connector. Using MSN via Qwest.

Then how have you defined the MSN account in Outlook?

I can open my mail account, (e-mail address removed), via Hotmail and when I send
files from same email address (except now sending via Hotmail), the
messages are sent right away (without sending multiple times and
original message getting stuck in the Outlook's Outbox).

Naturally. You're not using Outlook at all doing what you describe.

Doesn't seem like a service provider problem, since I can send
correctly using Hotmail, but not Outlook?

Because your neighbor's car works, is that any indication that yours is
fine? Of course not. Using Hotmail over the web doesn't involve Outlook at
all and the connections are entirely different. Being able to use Hotmail
on the web tells you absolutely zero about whether there's a problem with
Outlook and that same provider.