Some Help Features do not work after loading SP3

[Jimbo]

Having just upgraded to Office SP3 some of the MS Help
Files no longer function correctly. E.g. In Excel when
you click on a highlighted term - there is no response -
there should be a glossary popup. Also clicking on
a "Show Me" link no longer works.

Any help! would be appreciated.

 

[Pete Lees]

Jimbo,

Having just upgraded to Office SP3 some of the MS Help
Files no longer function correctly. E.g. In Excel when
you click on a highlighted term - there is no response -
there should be a glossary popup. Also clicking on
a "Show Me" link no longer works.

I believe that Office Update 262767 turns off the "Show Me" and pop-up
window definition functions in help. See this article in the Microsoft
Knowledge Base for more information:

http://support.microsoft.com/?kbid=262767

You may be able to restore the popup functionality by replacing
Ouactrl.ocx with an earlier version (for example, from the
installation CD). However, this may leave you open to the sort of
attack that the security update was meant to stop.

 

[Guest]

Thanks Pete - tested with an earlier version of
ouactrl.ocx and it now works. However, I agree with your
comments on security and will need to decide if having a
functioning help system is worth the security risk.

Jim