Some Messages Not Downloaded

[bedi]

Subject: Some Messages Not Downloaded
Details:
From time to time, sometimes once or twice a day, a message is not
downloaded; they are on the provider’s web listing. However, they are
downloaded to my Blackberry.
This problem also occurred before migrating from a Powerbook G4 OS 10.5.8 and
before the Blackberry.

System:
Macbook Pro
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
OS: 10.6.3
Version: Entourage 2004 version 11.4.0
Account Type: POP

ScreenShots:
I have screenshots of 'account settings and options', but how to include?
What other screenshots would be helpful?

Thanks,
Robert

 

[pero]

I have similar problem. I recognized that problem occur if mail have "+" character in subject. Can you check if there is some similarities on your side? My server is Exchange2007.

BR.

 

[bedi via MacKB.com]

Thanks BR,
Re: a '+' in the subject
Nothing like that I can see in this case.
I'm also not using an Exchange.
Thanks, Bedi

 

[Diane Ross]

Account Type: POP

POP accounts are designed to download then delete from server unless you set
to "leave on server" once a message is downloaded it's not there for
another application/device to download. I suggest you switch to IMAP or make
the correct settings in each application/device.

In Entourage it's in Accounts/Options tab.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[bedi via MacKB.com]

Diane,
On this POP account, which is my wife's, the account is set to delete in 5
days, hence the emails that are not downloaded can be seen.
There is still the issue of why some email are not downloaded; and it is not
the source of the email in that, it accepts emails from an email address that
on another occasion is not downloaded.
Thanks,
Robert

 

[Diane_Ross_MVP]

n this POP account, which is my wife's, the account is set to delete in 5
days, hence the emails that are not downloaded can be seen.

You also need to set the Blackberry to not delete.

I still suggest you look at switching to IMAP. This will retain status like
read, replied etc.