some Outlook contacts email addresses switched

[Billtownsuper]

I have noticed recently that some of my contacts in the address book have
somehow become skewed. IE: the contact name is followed by another contact's
email address. In about 100 contacts about 20 percent of them have had the
email addresses replaced in such a manner. How did this happen and is there
a method to correcting the contact's info without retyping the proper address
back with the displayed name. I of course would do so if necessary but I
sure would like to know why it happened.

 

[Judy Gleeson \(MVP Outlook\)]

My first guess is that you have an add-in, maybe a CRM system that
automatically relates email addresses to Contacts automatically and is
messing up. I have seen that behaviour before.

So tell us:

version of Outlook
what add-ins you have
what platform (eg Exchange server)

Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

 

[Billtownsuper]

I have Microsoft Office Outlook 2007 Version 12 with Microsoft Office
SharePoint Server Colleague Import Add-in ( that is all I could find as to
add ins in the system information screen). I use Windows XP. Thanks for any
help Judy.