M
Mikeymon-scot
I I run a service desk and we have a large number of mailboxes. Generally the
guys work along the lines - if a mail is unread it is to be actioned - if
it's read someone is doing it. I have an issue where there is a small number
of peope who mark emails as read but do nothing with them. What I'd like to
be able to do is get some kind of vb that i can use to keep track of who is
marking what as read. I can't use read recpiepts as the mails come from a
large number of internal and exteral sources. I'm pretty comforable with vb
in excel but know little about outlook. If someone could give me some ideas /
pointers on how I could do this / is it possible or even a little code to
start me off I could probably go from there.
If required, which I'm guessing it probably would be, I could have each of
the guys import any code and save it as a VBA project in thier own outlook
sessions.
Thanks in advance
guys work along the lines - if a mail is unread it is to be actioned - if
it's read someone is doing it. I have an issue where there is a small number
of peope who mark emails as read but do nothing with them. What I'd like to
be able to do is get some kind of vb that i can use to keep track of who is
marking what as read. I can't use read recpiepts as the mails come from a
large number of internal and exteral sources. I'm pretty comforable with vb
in excel but know little about outlook. If someone could give me some ideas /
pointers on how I could do this / is it possible or even a little code to
start me off I could probably go from there.
If required, which I'm guessing it probably would be, I could have each of
the guys import any code and save it as a VBA project in thier own outlook
sessions.
Thanks in advance