Somehow the default paper tray got changed

[LurfysMa]

Starting about 2-3 days ago, every time I print a document, the
printer (HP LaserJet 5000N, on a LAN) prompts me to load paper in the
manual feed tray. When I examine the Paper Source tab of the Page
Setup option, I see that all (or most) of my documents have been
changed to the Manual Tray option. Some of these are new documents and
some of them are old documents. I also checked my templates (I have
40-50 custom templates) and all of the ones I checked also have that
option changed.

I may have changed that option in one or two documents (although I
don't remember doing that), but I sure didn't change all of them.

How could this have happened and, more importantly, how can I change
it back without editing every document and template?

I checked the printer settings (File | Print... | Options) and the
printer somehow got changed to "Manual tray". I changed it to "Auto
select", but the documents are still set to the Manual tray" setting.

Thanks

 

[Anne Troy]

Start-->Settings-->Printers...open the printer you're using and check its
default.
************
Anne Troy
VBA Project Manager
www.OfficeArticles.com

 

[LurfysMa]

Start-->Settings-->Printers...open the printer you're using and check its
default.

....then right-clicking on the printer and selecting "Printint
Preferences" (or Properties and then Printing Preferences), then
clicking on the Paper tab, it says that it is set to "Auto select".

Is this different than File --> Print --> Options, which I already
did?

 

[Suzanne S. Barnhill]

Yes.

 

[LurfysMa]

Yes.

OK... Well, I did both of them. They both say that the default tray is
"auto select" and yet my documents are still going to the manual tray.

Is there any way to switch all of my documents and all of my templates
to "Auto Select"?

 

[Anne Troy]

Something sounds hinky. I might try reinstalling my printer driver before I
do anything else. If you get the same results, then troubleshoot Word:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
************
Anne Troy
VBA Project Manager
www.OfficeArticles.com