D
DStrong
I have read all over trying to find an answer to this odd situation. I work
with Outlook 2003 on XP Pro machines. My company has just began using the
Categories to assign emails to people in a shared group mailbox. All of the
users of this box can click on the Categories header and it sorts the emails
just like all the other column headers do.
However, I have one user that get the error message of "You cannot sort by
this column". I have told this employee to use the Arrange by for now as my
searching found this as a solution for now.
I also tried the method of "Group by Box". This feature works fine for me
and all other users, but on the employee who cannot click the header
categories to sort, when we try the Group by box option it removed that
header from the others and she cannot then see the categories until we add it
back in.
My question to Microsoft or Sue Mosher / Ken Slovak / Michael Bauer is this,
why oh why is this happening to just one person. All the users are using the
same folder to sort items by. There is just one category assigned to each
email. I have used macros to assign these categories for us so I know that
there is only one.
Is it possible that she has a setting that is not the same as all others?
Is there something that can be done useing a macro to do this sorting for
her? If there is I have not been able to find the correct method of doing
this. Please help.
with Outlook 2003 on XP Pro machines. My company has just began using the
Categories to assign emails to people in a shared group mailbox. All of the
users of this box can click on the Categories header and it sorts the emails
just like all the other column headers do.
However, I have one user that get the error message of "You cannot sort by
this column". I have told this employee to use the Arrange by for now as my
searching found this as a solution for now.
I also tried the method of "Group by Box". This feature works fine for me
and all other users, but on the employee who cannot click the header
categories to sort, when we try the Group by box option it removed that
header from the others and she cannot then see the categories until we add it
back in.
My question to Microsoft or Sue Mosher / Ken Slovak / Michael Bauer is this,
why oh why is this happening to just one person. All the users are using the
same folder to sort items by. There is just one category assigned to each
email. I have used macros to assign these categories for us so I know that
there is only one.
Is it possible that she has a setting that is not the same as all others?
Is there something that can be done useing a macro to do this sorting for
her? If there is I have not been able to find the correct method of doing
this. Please help.