B
bill
I am operating Windows XP, Outlook 2002 (not Outlook
Express). Since July 15th all of my new email has
been coming in with a purple shaded area around the
envelope in my sort by icon column. When I log on the
color may not be there but usually it is. The purple (or
bright pink) shaded area around the envelope is on the
top half sometimes, all the way around the other times,
or not there at all. I have checked my other folders and
all email icons in all the folders have this shaded area
around the envelope icon. I have checked everything that
I can think of and I have talked with Earthlink. We
can not think of why this is happening or how to make it
go away. Can you help me please. Thank you.
Express). Since July 15th all of my new email has
been coming in with a purple shaded area around the
envelope in my sort by icon column. When I log on the
color may not be there but usually it is. The purple (or
bright pink) shaded area around the envelope is on the
top half sometimes, all the way around the other times,
or not there at all. I have checked my other folders and
all email icons in all the folders have this shaded area
around the envelope icon. I have checked everything that
I can think of and I have talked with Earthlink. We
can not think of why this is happening or how to make it
go away. Can you help me please. Thank you.