B
bill
I am operating Windows XP, Outlook 2002 (not Outlook
Express). Since last evening all of my new email has
been coming in with a purple shaded area around the
envelope in my sort by icon column. When I log on the
color may not be there but usually it is. The purple (or
bright pink) shaded area around the envelope is on the
top half sometimes, all the way around the other times,
or not there at all. I have checked my other folders and
all email in all the folders have this shaded area around
the envelope icon. I have checked everything that I can
think of and I just got off the phone with Earthlink. We
can not think of why this is happening or how to make it
go away. Can you help me please. Thank you.
Express). Since last evening all of my new email has
been coming in with a purple shaded area around the
envelope in my sort by icon column. When I log on the
color may not be there but usually it is. The purple (or
bright pink) shaded area around the envelope is on the
top half sometimes, all the way around the other times,
or not there at all. I have checked my other folders and
all email in all the folders have this shaded area around
the envelope icon. I have checked everything that I can
think of and I just got off the phone with Earthlink. We
can not think of why this is happening or how to make it
go away. Can you help me please. Thank you.