Sound alert for e-mails doesn't work

[REORocks]

Per Microsoft, we installed the Microsoft Outlook for e-mail to replace MS
Express. Now I cannot get the sound alert for e-mail to work. The e-mail
sound alert settings are correct, I have a sound card (all other sounds
work), and the volume is turned up. I would appreciate any suggestions to
remedy this. Thank you!

 

[Mary]

Besides Control Panel, Sounds, New Mail Notification, you need to turn on
sounds in Outlook by selecting Play Sound in tools, options, email options,
advanced email options, Play a sound when mail arrives.

 

[SB Mull]

I have the same problem and I did exactly what Mary said - but it still
doesn't work. I switched over to Windows Live Mail and it works there, so
the problem is obviously Outlook and not Vista. Anyone have an idea?

 

[SB Mull]

I am still having this problem - I get sound with mail only occasionally. I
have asked the question in several posts, but no answers - anyone have any
idea what to do?