sound does not play when new message arrives

M

marian2005

Hello,

I am not getting any notification when a new outlook message arrives. I
have it set to play a sound. Other sounds on the computer are working. Also,
I thought there was supposed to be an envelope on the toolbar for new mail,
and there is not. Thanks for any help.

marian2005
 
R

Roady [MVP]

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives. I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian
 
M

marian2005

PS -- I do not think I have any special rules set up for the messages to go
anywhere other than the inbox. It is a home computer and not on any network.
Marian

marian2005 said:
Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian

Roady said:
What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives. I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new mail,
and there is not. Thanks for any help.

marian2005
 
R

Roady [MVP]

Do you get the New Mail Desktop Alert when you get a new e-mail? Verify that
it is turned on by rightclicking the Outlook icon in the Notification Area.
Also if you see a < on the left border of the Notification Area press it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

marian2005 said:
Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian

Roady said:
What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives.
I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new
mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

Roady:

There is a gold square box there with a circle inside, I guess like a clock.
It does not look really like an envelope. When I right click it, there is a
check mark next to show new mail desktop alert. Marian

Roady said:
Do you get the New Mail Desktop Alert when you get a new e-mail? Verify that
it is turned on by rightclicking the Outlook icon in the Notification Area.
Also if you see a < on the left border of the Notification Area press it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

marian2005 said:
Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian

Roady said:
What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives.
I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new
mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

PS again Roady:

OK, I did not change a thing. Now it decided to work ok all by itself. One
of those computer mysteries? :) Thanks for your help. I really
appreciate this helpful forum.

Marian

marian2005 said:
Roady:

There is a gold square box there with a circle inside, I guess like a clock.
It does not look really like an envelope. When I right click it, there is a
check mark next to show new mail desktop alert. Marian

Roady said:
Do you get the New Mail Desktop Alert when you get a new e-mail? Verify that
it is turned on by rightclicking the Outlook icon in the Notification Area.
Also if you see a < on the left border of the Notification Area press it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

marian2005 said:
Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian

:

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives.
I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new
mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

Roady: Please try and help on this one after all. It was working. Then
when I got another message, it was not. No notification. Are these
computers crazy? :) Thanks. Marian

marian2005 said:
PS again Roady:

OK, I did not change a thing. Now it decided to work ok all by itself. One
of those computer mysteries? :) Thanks for your help. I really
appreciate this helpful forum.

Marian

marian2005 said:
Roady:

There is a gold square box there with a circle inside, I guess like a clock.
It does not look really like an envelope. When I right click it, there is a
check mark next to show new mail desktop alert. Marian

Roady said:
Do you get the New Mail Desktop Alert when you get a new e-mail? Verify that
it is turned on by rightclicking the Outlook icon in the Notification Area.
Also if you see a < on the left border of the Notification Area press it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

:

Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what that was
about. Thanks for the reply and thanks in advance for any more help.

Marian

:

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hello,

I am not getting any notification when a new outlook message arrives.
I
have it set to play a sound. Other sounds on the computer are working.
Also,
I thought there was supposed to be an envelope on the toolbar for new
mail,
and there is not. Thanks for any help.

marian2005
 
R

Roady [MVP]

So you got the Sound, the Envelope and New Mail Destop Alert for just one
message?

Note that it only works for messages that don't get moved to another folder
by a rule and only for messages that are received during an automatic
send/receive.

Also; for how long do you get this behavior already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Roady: Please try and help on this one after all. It was working. Then
when I got another message, it was not. No notification. Are these
computers crazy? :) Thanks. Marian

marian2005 said:
PS again Roady:

OK, I did not change a thing. Now it decided to work ok all by itself.
One
of those computer mysteries? :) Thanks for your help. I really
appreciate this helpful forum.

Marian

marian2005 said:
Roady:

There is a gold square box there with a circle inside, I guess like a
clock.
It does not look really like an envelope. When I right click it, there
is a
check mark next to show new mail desktop alert. Marian

Roady said:
Do you get the New Mail Desktop Alert when you get a new e-mail?
Verify that
it is turned on by rightclicking the Outlook icon in the Notification
Area.
Also if you see a < on the left border of the Notification Area press
it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages
to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

:

Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what
that was
about. Thanks for the reply and thanks in advance for any more
help.

Marian

:

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from
within
Windows
-Properly back-up and restore your Outlook data

-----
message
Hello,

I am not getting any notification when a new outlook message
arrives.
I
have it set to play a sound. Other sounds on the computer are
working.
Also,
I thought there was supposed to be an envelope on the toolbar for
new
mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

Yes. I didn't move any to another folder. They were in the inbox. I have
just been using outlook for a few days, and it has always done this. Is it
So you got the Sound, the Envelope and New Mail Destop Alert for just one
message?

Note that it only works for messages that don't get moved to another folder
by a rule and only for messages that are received during an automatic
send/receive.

Also; for how long do you get this behavior already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Roady: Please try and help on this one after all. It was working. Then
when I got another message, it was not. No notification. Are these
computers crazy? :) Thanks. Marian

marian2005 said:
PS again Roady:

OK, I did not change a thing. Now it decided to work ok all by itself.
One
of those computer mysteries? :) Thanks for your help. I really
appreciate this helpful forum.

Marian

marian2005 said:
Roady:

There is a gold square box there with a circle inside, I guess like a
clock.
It does not look really like an envelope. When I right click it, there
is a
check mark next to show new mail desktop alert. Marian

:

Do you get the New Mail Desktop Alert when you get a new e-mail?
Verify that
it is turned on by rightclicking the Outlook icon in the Notification
Area.
Also if you see a < on the left border of the Notification Area press
it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages
to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

:

Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what
that was
about. Thanks for the reply and thanks in advance for any more
help.

Marian

:

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from
within
Windows
-Properly back-up and restore your Outlook data

-----
message
Hello,

I am not getting any notification when a new outlook message
arrives.
I
have it set to play a sound. Other sounds on the computer are
working.
Also,
I thought there was supposed to be an envelope on the toolbar for
new
mail,
and there is not. Thanks for any help.

marian2005
 
M

marian2005

Roady: Is there a way to make this work and play a sound after every email?
Happy New Year. Thanks.

marian2005 said:
Yes. I didn't move any to another folder. They were in the inbox. I have
just been using outlook for a few days, and it has always done this. Is it
So you got the Sound, the Envelope and New Mail Destop Alert for just one
message?

Note that it only works for messages that don't get moved to another folder
by a rule and only for messages that are received during an automatic
send/receive.

Also; for how long do you get this behavior already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Roady: Please try and help on this one after all. It was working. Then
when I got another message, it was not. No notification. Are these
computers crazy? :) Thanks. Marian

marian2005 said:
PS again Roady:

OK, I did not change a thing. Now it decided to work ok all by itself.
One
of those computer mysteries? :) Thanks for your help. I really
appreciate this helpful forum.

Marian

:

Roady:

There is a gold square box there with a circle inside, I guess like a
clock.
It does not look really like an envelope. When I right click it, there
is a
check mark next to show new mail desktop alert. Marian

:

Do you get the New Mail Desktop Alert when you get a new e-mail?
Verify that
it is turned on by rightclicking the Outlook icon in the Notification
Area.
Also if you see a < on the left border of the Notification Area press
it to
expand it. Do you see the new mail envelope?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
PS -- I do not think I have any special rules set up for the messages
to go
anywhere other than the inbox. It is a home computer and not on any
network.
Marian

:

Roady:

It is microsoft small business edition 2003 . I have windows xp
professional. The email is cox cable. I read some of those other
messages
about outlook rules posted here and didn't really understand what
that was
about. Thanks for the reply and thanks in advance for any more
help.

Marian

:

What account type are you using and what version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from
within
Windows
-Properly back-up and restore your Outlook data

-----
message
Hello,

I am not getting any notification when a new outlook message
arrives.
I
have it set to play a sound. Other sounds on the computer are
working.
Also,
I thought there was supposed to be an envelope on the toolbar for
new
mail,
and there is not. Thanks for any help.

marian2005
 

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