Sound isn't working in a new install of Entourage

[glennroid]

Hi there,

Maybe someone can help me. I just got a new iMac and moved with the
firewire transfer function my Office 2004 for Mac to it. It seems to
be working fine, but I noticed that Entourage doesn't play any sounds.
I've check the preferences and cannot get any of the sounds to play,
even if I press the little speaker icon. I used the Office Setup
Assistant to turn them on, but there still is no sound.

I do have sound in other applications on the Mac side (I've installed
Parallels and Boot Camp as well as Windows XP Home Edition).

If anyone can point me in the right direction, I'd greatly appreciate
it.

Thanks!

 

[Diane Ross]

Maybe someone can help me. I just got a new iMac and moved with the
firewire transfer function my Office 2004 for Mac to it. It seems to
be working fine, but I noticed that Entourage doesn't play any sounds.
I've check the preferences and cannot get any of the sounds to play,
even if I press the little speaker icon. I used the Office Setup
Assistant to turn them on, but there still is no sound.

I do have sound in other applications on the Mac side (I've installed
Parallels and Boot Camp as well as Windows XP Home Edition).

If anyone can point me in the right direction, I'd greatly appreciate
it.

When you click on the icon by the sounds in Entourage Preferences -->
Notifications, can you hear the sounds?

Be sure everything is turned on in System Preferences --> Sound
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

 

[glennroid]

When you click on the icon by the sounds in Entourage Preferences -->
Notifications, can you hear the sounds?

Be sure everything is turned on in System Preferences -->Sound
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

Actually I didn't hear sounds when clicking on the sound icons in
Entourage preferences. Systems prefs were all on and other
applications had sounds. Funnily enough, after running GarageBand, my
Entourage and the rest of Office sounds started working fine.

Thanks for your help anyway.