Sp-1, Sp-3

[Aniko]

Hi,

Could you please help me with SP3 installation?

I have an error message while working with forms:
"Error Accessing file. Network Connection May Have Been Lost."
The support web site recommends to make sure I have the
latest service pack.

When I checked the version installed in Control
Panel-Add/Remove Programs, I could see MS Office 2000 Premium.
So I downloaded Sp1, Sp2 (just in case) and Sp3. When
installing Sp1, I receive the following errors:

"Error 1328: Error applying patch to file
c:\config.msi\PT43F.tmp"

This repeats for 10 or so more files, and I click Ignore
each time.

When the installation is done, I reboot the computer.

I check if the Sp1 is registered and it is.

I apply Sp3, and receive the same error messages, for
different 'tpm' files. I click Ignore each time.

The patch applies successfully, but when I check the
version in Control Panel-Add/Remove Programs, it only shows
Sp1.

However, when I check each Office components' About MS
Word' or Excel . it shows Sp3 for each item.

Why is it so, and how can I make sure that I do have the Sp3?

If I do, I should not have the first error message any
more, but I do.

Thank you for your help,
Aniko

 

[Guest]

Thank you Susan, I must say I did not pay attention to the
"R" and "P".
My ony worry (only?) now is that if I want to repair
Office, I still get lots of errors. However, Office seems
to be working fine.
Regards,
Aniko

-----Original Message-----
Hi, Aniko,

Usually the 1328 error indicates that you're trying to

patch something that's already got a later patch. Please
note that there's a difference between SR-1 (an "R"), and
SP-3 (a "P"). How the patches are noted in your version
differ. SR-1 is a major release, where the SPs are
patches. That's why they display differently. Patches for
Office aren't displayed in the Control Panel.

As long as your versions say SP-3, you're updated. If you

want to be sure, this article gives you details on how to
determine you're at the SP-3 level: