SP-1 update problem > SOLVED!

[George]

Before running SP1 I put the original Office CD in the
CD driver, then run SP1 and it installed without problems.

George.

 

[Ewan]

After about 7 failed attempts,
I got mine to finally install with a clean install using the method
explained in:
http://bink.nu/news/office-2007-sp1-installation-slipstream-guide.aspx

I have ultimate office 2007 on my Windows XP_SP2 Thinkpad T42.

Funny thing is though, I think it somehow automatically authenticated my
installation without even asking.

 

[Nick M-S]

Ewan
What is an Office 2007 RTM image? I have Office 2007 pre-installed on my
Sony Vaio and have the OEM disks here.
Regards
Nick

 

[Bob Buckland ?:-\)]

Hi Nick,

If you have the Office 2007 CD in the drive (assuming that's the drive registered as the installation point) and then try to
run/apply Office 2007 SP1 does that get past the 78F error?

An RTM (Release to Manufacturing), i.e. the 'final' Office 2007 product release , can be the disk or a copy of the disk on a
harddrive.

========
Ewan
What is an Office 2007 RTM image? I have Office 2007 pre-installed on my
Sony Vaio and have the OEM disks here.
Regards
Nick >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Nick M-S]

Hi Bob

That is exactly what I did. I put in the OEM Office 2007 CD. I then ran the
repair function. When the repair was successfully completed, I left the CD in
the drive and ran SP1 install, but it again failed with a code 78F error
message.

The only thing I have not done based upon other recommendations is to
install Windows Installer 3.1, because Vista was not shown as a valid OS. I
therefore assumed that Vista already has the equivalent built in.

I only bought this Sony Vaio 2 months ago, with Vista and Office 2007
pre-installed. I also use BitDefender Security Suite, but otherwise have
rigorously avoided installing other software such as registry cleaners.

Regards
Nick

 

[Peter Foldes]

George

Glad it worked out for you

 

[JWC]

Automatic installation of SP 1 on an XP partition and a 32-bit VISTA
partition occurred without a hitch. Constant Code 78F failed installation of
SP 1 occurs on the 64-bit VISTA partition. I will insert the orginal Office
2007 Utlimate CD to see if that works.

 

[JWC]

With the Office 2007 Ultimate CD inserted, that attempted installation also
failed with another Code 78F error displayed.

 

[JWC]

Microsoft should be correcting this SP1 Code 78F failed installation problem
instead of all of us going through all of this time wasting hit and miss
baloney.

 

[JWC]

Microsoft tech support will work on SP1 for free even if your Office 2007
free support has expired. Reason according to Microsoft: SP1 is a critical
update and all Microsoft critical updates are supported for free.

 

[Will D. Robinson]

New KB article states this issue may happen if NOTHING is in the CD drive.
The solution is to put a cd in the drive before running the update; not
necessarily the Office cd. Hilarious.

http://support.microsoft.com/kb/946691