SP3 breaks handwriting recognition in Office 2003

P

Pete.Exline

Greetings,
I'm having difficulty using handwriting recognition. I'm using Windows XP
Pro and Office 2003. I've followed the KB articles on how to install it, and
when I do a clean install of Office 2003, it works properly. However, as
soon as I update Office 2003 to SP3, it stops working. The writing pad
option appears, but when you click on it, no window appears. The drawing pad
still working (including its window appearing.) I've tried
uninstalling/reinstalling handwriting, to no avail.
My workplace dictates that I have SP3 installed. Please help!

Pete Exline
 
K

Kris Steinebach

This is what I did to fix the problem.. I took the files from C:\Program Files\Common Files\Microsoft Shared\INK from a system that had not been updated and copied them into the folder of the updated computer.

Works great! I've been banging my head against a wall for several hours myself...

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
K

Kris Steinebach

This is what I did to fix the problem.. I took the files from C:\Program Files\Common Files\Microsoft Shared\INK from a system that had not been updated and copied them into the folder of the updated computer.

Works great! I've been banging my head against a wall for several hours myself...

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
K

ksteinebach

This is what I did to fix the problem.. I took the files from C:\Program
Files\Common Files\Microsoft Shared\INK from a system that had not been
updated and copied them into the folder of the updated computer.

Works great! I've been banging my head against a wall for several hours
myself...
 
P

Pete.Exline

Kris,
It worked great -- thanks so much! You've saved me a bit of head-beating
myself.

For future references (or for anyone else this thread may help out), the
file that had changed between the old version and SP3 is PENUSA.DLL. I
copied that file over and everything worked.

Pete
 
B

bxb7668

You really shouldn't change the subject line. We have no idea what
message thread this fix refers to.

Brian
 
K

ksteinebach

I figured since it was a reply in the thread it would be obvious. Sorry,
first time posting.
 
W

www.b-1st.com

you first need to terminate the process in Safe Mode using a Suitabl
process viewer. Then it worKs otherwise you cannot replace the file.

Ton
 
S

sweetsweet

I've had this exact same problem, but i dont have a system that hasnt been
updated to get the file from.... is there anything else i can do?
 
K

kerriem

What is someone who does not have access to an updated computer supposed to
do to resolve this issue? Has anyone figured out a solution to that yet?
 
K

krwebb

I am having the same problem and wondered if there are any updates on this
issue. It seems to me that It would be no problem at all for Microsoft to
provide a downloadable file for this fix. Thanks for any assistance. Karla
 
T

tim_the_engineer

Does anyone have any updates on this problem???? This is really the only
place I've been able to find any reference to it.
I have XP Professional on a Dell Precision M90. I have a Wacom tablet that I
use mostly for taking notes & sketching while talking to clients on the
phone. Right now I'm using paintbrush, which gets the job done, but badly.

I have the handwriting stuff installed properly according to all the help
files I've been able to find. However, when I click on the Writing Pad or
Write Anywhere icons, absolutely NOTHING happens. Likewise for the Drawing
Pad.

When I go in to the Control Panel -> Regional & Language Settings ->
Languages -> Details, I can see all fo the handwriting recognition stuff
shown there Drawing Pad, Write Anywhere, Writing Pad and the two on-screen
keyboards. The on-screen keyboards are the only ones that will give me a
Properties window when I click the Properties button. For the other three,
again, NOTHING happens.

The on-screen keyboards do work, but I really don't need them.

A few questions:
if using an older version of penusa.dll works, where is a safe place to get
a copy? I found hundreds of sites willing to let me download it, but with a
multitude of versions... Which one do I need?
Secondly, once I get a working .dll, what is the procedure for getting
Windows to let go of it long enough for me to replace the existing one?
Thirdly, has anybody used any other good handwriting recognition software?
Freeware would be great, but I'd be willing to pay for a decent program. The
best I've found so far is ritePen by EverNote. It's pretty good, but not
quite what I am looking for.
Fourthly, when will Microsoft offer a REAL fix for this?

Thanks for any help you can provide.
 
K

krwebb

Tim,


This is my fix to the problem, as I posted at
http://www.allgraphicdesign.com/gra...drawing-tablet-and-how-to-set-up-your-cintiq/

--------------------------------------------------------------

The Writing Pad functionality DOES exist, through Office 2003. However, the
SP3 update breaks it.

In order to get the functionality, I had to uninstall Office, then reinstall
it from my original discs. I then backed up the original file that gets
broken in the updates \program files\common files\microsoft
shared\INK\penusa.dll

Then I installed the updates to Office. Once done, I had to restart my
computer in safe mode and copy the original copy of penusa.dll to the above
directory.

Wacom sent me an instructions on how to activate the writing pad
functionality:

Open the Control Panel and click on the “Add or Remove Programs†icon.

Select “Microsoft Office Professional Edition 2003â€; then click the “Changeâ€
button.

Select the “Add or Remove Features†option; then click the “Next†button.

Select the “Choose advanced customization of applications†box. Then click
“Nextâ€.

In the drop down list under the ‘Microsoft Office’ icon double-click “Office
Shared Featuresâ€.

From the drop down list under the “Alternative User Input†icon, click
“Handwriting†and then “Run
from My Computerâ€. Click “Updateâ€; then “OKâ€.

Open the Control Panel again, Double click “Regional and Language Optionsâ€,
Select the “Languages†Tab and then double click the “Details†button.

In the ‘Preferences’ section click the “Languages Bar†button, then select
box (1) “Show the Language Bar on the desktop†and box (3) “Show additional
Language bar icons in the task barâ€. Click the “OK†button.

Now click the “Advanced†tab and tick the box in the ‘Compatibility
Configuration’ section which is labeled – “Extend support of advanced text
services to all programsâ€. Click the “Apply†button.

Finally Restart your Computer. Handwriting is now activated and a menu bar
should appear on your desktop and/or in the menu task bar. (Look in the top
center of the screen.)

Open an Office program, such as word. Try using your pen to write something.
If it doesn't work, select Writing Pad from the tool bar. Note -- If you want
the image of what you write to be placed in the document, click on the inkpot
button. Otherwise what you write will be converted to text and inserted into
the document.

I hope this helps others and saves them the day of research it took me to
fix the problem!

--------------------------------------------------------------

To answer your 4th question, probably not as Xp is going the way of the dodo
bird.

I ended up upgrading my system (it was having mucho problems) and converting
over to Vista 64-bit. I am happy with the upgrade.

Hope this helps,
Karla
 
J

jen-on-tech

Just wanted to say thanks for the file and instructions.

I am running Windows XP Home with SP3 and I have managed to get hw recog
working.

Cheers
 

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