SP3 will not install

N

nelsons

Running XP Pro upgrade over win98SE - Office 2000 Prem.
Edition. I have installed SP 1&2. Recently Word has
crashed several times and after error reporting the
online analysis informes me to install updates - a scan
indicated SP3 need to be installed - Installation
repeatedly fails. I have turned off NAV protection and
shut down Zone Alarm - this still does not permit me to
install the SP3
Any advice or suggestions will be welcomed
thanks in advance
 

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