spam emails request read receipt

[courtney nhc]

Hello everyone. My boss is having an annoying issue the past few days, where
an email that has been sent to her spam folder is asking for a read receipt.
Has anyone else seen this, or know how to make it stop?

Just a little more info:
The emails I've seen this happen with are ones that were flagged first by
our host's spam filter with a ***SPAM*** label, and I have a rule set up on
there to send all email with that label to the spam folder.

Thanks for any info!

 

[dlw]

Turn OFF read receipt entirely:
tools/options/email options/tracking options
at the bottom, check Never Send...

 

[Diane Poremsky [MVP]]

Spammers often do this to validate the addresses. There is not much you can
do, other than use the option to either never send receipts or always ask
before sending.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
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EMO - a weekly newsletter about Outlook and Exchange:
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You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.

 

[courtney nhc]

Ok, that's pretty much what I thought.

Thanks for the responses!

Spammers often do this to validate the addresses. There is not much you can
do, other than use the option to either never send receipts or always ask
before sending.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello everyone. My boss is having an annoying issue the past few days,
where
an email that has been sent to her spam folder is asking for a read
receipt.
Has anyone else seen this, or know how to make it stop?

Just a little more info:
The emails I've seen this happen with are ones that were flagged first by
our host's spam filter with a ***SPAM*** label, and I have a rule set up
on
there to send all email with that label to the spam folder.

Thanks for any info!

 

[VanguardLH]

Hello everyone. My boss is having an annoying issue the past few days, where
an email that has been sent to her spam folder is asking for a read receipt.
Has anyone else seen this, or know how to make it stop?

Just a little more info:
The emails I've seen this happen with are ones that were flagged first by
our host's spam filter with a ***SPAM*** label, and I have a rule set up on
there to send all email with that label to the spam folder.

Thanks for any info!

If you disable read receipts in Outlook's options (i.e., never send), no
one can request a read receipt. The header that gets inserted in such
e-mails to request the read receipt will be ignored by Outlook.
However, that also means no employee within your company can request a
read receipt. Some companies want to use that feature, like a manager
verifing that their employee got the manager's e-mail.

If your boss' company is using Exchange for their mail server, it should
be able to strip out the delivery receipt header from inbound e-mails
(those that originate from outside the company) and leave the header for
internal e-mails (so your company's employees can use them).

Some anti-spam software can also strip out this header. If you run the
anti-spam software locally (on your host) then the read receipt header
gets stripped from all e-mails, including those sent by your manager.
If you want to use read receipts within your company for internal
e-mails but block them for inbound e-mails from outsiders then the
anti-spam software has to reside on a gateway host through which all the
employees' hosts must retrieve e-mail (so the anti-spam software is
enforced on all clients accessing it).

That someone added the header to request a read receipt does not mandate
that the e-mail is spam. Just ignore the header (with a setting in
Outlook) or strip it out (at your mail server or on the shared/gateway
host running your anti-spam software).