Spell check crashes even after the fixes you have suggested.

[ebarring]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Every time I spell check my doc, the system crashes at some point. I can never get through the whole doc. I even bought the Office MacDisc kit to upgrade and still have the problem. I am ready to go back to an old typewriter! Help!

 

[John_McGhie_[MVP]]

This indicates there is a problem in your document that is crashing Word.
That's not uncommon.

First, update Mac Office to the latest level and come back and tell us what
your update level then is.

Please also tell us which language your Office installation is, and which
languages are marked in the text you are trying to check.

This problem can be a bit of a fiddle to track down. We need lots and lots
of detail from you about what is in that document, what format, how you made
it. The more detail you give us, the more likely we are to be able to find
the solution with you in the next post. If you can't supply the detail,
this could take days of back-and-forth.

Cheers

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Every time I
spell check my doc, the system crashes at some point. I can never get through
the whole doc. I even bought the Office MacDisc kit to upgrade and still have
the problem. I am ready to go back to an old typewriter! Help!

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[ebarring]

Oh dear, I am a lowly Brit with little knowledge of computers. I updated my Mac Office with English Disk Kit, dated 8/25/09. It does not give a further level.

My document is written in American English, and I can only guess that the Office system is the same. I am in the US.

The document is long - 59 pages, double spaced. It will run for a about a third the doc and then crashes. I have started to save after about 5 pages, so I am gradually getting to the point that the whole thing is getting checked.

Hope you are enjoying your winter in Australia! Thanks for staying on top of this.

This indicates there is a problem in your document that is crashing Word.

 

[Gabriel_Prime]

You may want to try turning off the grammar checker within the Preferences (Preferences>>Spelling and Grammar).

A similar problem happens on occasion with our coordinators when using long word .doc's in Word2008 12.2.4 which never happened (to my knowledge) in Word2004 11.5.8. However, we (sadly, due to potential problems it can create) have to use track changes at all times for regulatory requirements and are not permitted to save .docx versions.

I discovered that the grammar checker was causing the crash by inspecting error logs, but I digress.

As John McGhie a.k.a "The Guru" (my reference) mentioned, much more information is required to pinpoint exactly what the cause is. Even if my suggestion works, please provide the detailed information he requested.

 

[John_McGhie_[MVP]]

That's what I thought, which is why I asked the question

You have NOT in fact updated Office 2008 AT ALL, and that's at least part of
your problem

Go here:
http://www.microsoft.com/mac/downloads.mspx

Apply all the updates listed there for 2008 except the top one. That may
well resolve your problem.

BTW: That document is "tiny" by Word standards: 590 pages in "middling" and
5,900 pages would be "long" However, the length has got nothing to do
with it. It's the complexity that crashes Word. You can work all day in a
5,000 page document without a problem, or crash every ten minutes in a five
page document, depending on the complexity of the internal code.

Once you get the updates all applied, come back and we can then help you
find out what's causing the issues (if they are still there) and help you
resolve them.

Hope this helps

Oh dear, I am a lowly Brit with little knowledge of computers. I updated my
Mac Office with English Disk Kit, dated 8/25/09. It does not give a further
level.

My document is written in American English, and I can only guess that the
Office system is the same. I am in the US.

The document is long - 59 pages, double spaced. It will run for a about a
third the doc and then crashes. I have started to save after about 5 pages,
so I am gradually getting to the point that the whole thing is getting
checked.

Hope you are enjoying your winter in Australia! Thanks for staying on top of
this.

This indicates there is a problem in your document that is crashing Word.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]