Splash Screen

[BobG]

This just started last week. The Outlook 2007 splash screen stays on the
screen for at least 45 seconds. After 45 seconds it disappears and Outlook
works as it should. Does anyone know why this is happening and how to fix
this problem?

 

[Milly Staples [MVP - Outlook]]

How many add-ins and how many accounts do you have in Outlook? Do you have AV or firewall set to scan incoming/outgoing mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BobG asked:

| This just started last week. The Outlook 2007 splash screen stays on
| the screen for at least 45 seconds. After 45 seconds it disappears
| and Outlook works as it should. Does anyone know why this is
| happening and how to fix this problem?

 

[BobG]

Four add-ins and no on the firewall. I have been using Outlook 2007 with
this computer for at least 4 months and it has worked perfect. This just
started last week.

 

[Peter Foldes]

What about an Anti Virus program that scans for incoming and outgoing emails?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Four add-ins and no on the firewall. I have been using Outlook 2007 with
this computer for at least 4 months and it has worked perfect. This just
started last week.

How many add-ins and how many accounts do you have in Outlook? Do you have AV or firewall set to scan incoming/outgoing mail?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BobG asked:

| This just started last week. The Outlook 2007 splash screen stays on
| the screen for at least 45 seconds. After 45 seconds it disappears
| and Outlook works as it should. Does anyone know why this is
| happening and how to fix this problem?

 

[BobG]

I have AVG as my anti-virus software. The AVG set up has not changed since I
installed Outlook 2007. I notice that the newest MS windows patch will not
install. The the net framework upgrade. WOuld that have anything to do with
it?

What about an Anti Virus program that scans for incoming and outgoing emails?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Four add-ins and no on the firewall. I have been using Outlook 2007 with
this computer for at least 4 months and it has worked perfect. This just
started last week.

How many add-ins and how many accounts do you have in Outlook? Do you have AV or firewall set to scan incoming/outgoing mail?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BobG asked:

| This just started last week. The Outlook 2007 splash screen stays on
| the screen for at least 45 seconds. After 45 seconds it disappears
| and Outlook works as it should. Does anyone know why this is
| happening and how to fix this problem?

 

[Milly Staples [MVP - Outlook]]

Then I would close Outlook, find and rename outcmd.dat to .old and then try opening Outlook again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BobG asked:

| Four add-ins and no on the firewall. I have been using Outlook 2007
| with this computer for at least 4 months and it has worked perfect.
| This just started last week.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| How many add-ins and how many accounts do you have in Outlook? Do
|| you have AV or firewall set to scan incoming/outgoing mail?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, BobG asked:
||
||| This just started last week. The Outlook 2007 splash screen stays
||| on the screen for at least 45 seconds. After 45 seconds it
||| disappears and Outlook works as it should. Does anyone know why
||| this is happening and how to fix this problem?

 

[BobG]

I did a file search for OUTCMD.DAT and I don't have a file called that?????

 

[Milly Staples [MVP - Outlook]]

Did you search hidden/system files/folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BobG asked:

| I did a file search for OUTCMD.DAT and I don't have a file called
| that?????
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Then I would close Outlook, find and rename outcmd.dat to .old and
|| then try opening Outlook again.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, BobG asked:
||
||| Four add-ins and no on the firewall. I have been using Outlook 2007
||| with this computer for at least 4 months and it has worked perfect.
||| This just started last week.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| How many add-ins and how many accounts do you have in Outlook? Do
|||| you have AV or firewall set to scan incoming/outgoing mail?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, BobG asked:
||||
||||| This just started last week. The Outlook 2007 splash screen stays
||||| on the screen for at least 45 seconds. After 45 seconds it
||||| disappears and Outlook works as it should. Does anyone know why
||||| this is happening and how to fix this problem?

 

[BobG]

Found the file OUTCMD.DAT renamed like you told me to, rebooted my computer
and the problem is still there. Any other suggestions? The slow screen
drives me nuts. I have Outlook installed on my tablet and it takes less than
a second for the splash screen to go away. As I mentioned this just started
last week.