Step-by-step instructions:
From an Outlook Contacts Window:
- Actions -> Call Contact -> New Call
- Click "Dialing Properties"
(start clean by deleting any existing dialing rules)
- Click "New"
- Select "United States" in "Country/Region" menu
- Enter "214" in "Area Code"
- Click on tab "Area Code Rules"
- Click on "New"
- Select "Include all the prefixes within the area code"
Now determine what your general dialing rule is for area code 214, that is
how most numbers are dialed,and:
- Check (or uncheck) "Dial:" (and if checked, enter "1")
- Check (or unecheck" "Include the area code"
- Click on "OK" to save the dialing rule
You've now set up your general dialing rule for area code 214. Now set up a
dialing rule to cover any prefixes that are exceptions:
- Go back to "New" under "Area Code Rules"
- This time create a rule by selecting "Include only the prefixes in the
list below"
- Click add and enter any prefixes that are dialed differently, and:
- Check (or uncheck) "Dial:" [1]
- Check (or unecheck) "Include the area code"
- Click on "OK" to save the rule.
Now you have your general dialing rule for area code 214 and prefix
exceptions and everything should work.
straightarrow said:
Now I am thoroughly confused… Trying to get back to a starting point, I put
AC 214 into to AC box in the modem area of the control panel… I have put the
same AC in the “Dial 1†box of the Dialing Rules… the number 1 is in front of
the phone number in the contact, and showes in the “New Call†box of the auto
dialer… but a "1" is not being dialed so the operator tells me.
If I go back and put a “1†in the AC box in the modem… it works?
Help, please!
homeLAN said:
First, set up a general dialing rule for that area code which will cover how
most of the numbers you dial will be handled, checking (or not) the boxes for:
- Dial [1]
- Include the area code
Then set up further dialing rules, for the same area code, to cover any
prefixes that are exceptions to the rule.
straightarrow said:
Thanks for your prompt reply.
I can not figure out how to set up the dialing rules? If I put the area
code into the box indacating a "1" is required... then when I try to dial a
number that does not require a 1... it puts one there? So how do I set up
the rules so that I can choose which number requires a 1, and which one does
not?
I have to use trial-and-error determining which number in a particular
contact will require a "1" and which one will not. Thats why I was hopeing
the information could be stored in the contact folder after the fact. The
wonderful SBC can not give me software or a list that tells which is which.
:
You don't store it in the Contacts folder. Set up dialing rules to cover this
situation.
:
Some numbers in several area codes are long distance from me and require a
"1"... some in the same area code do not... how can this information be
stored in the contact folder?
Fundamentally how do I use the automatic dialer in Outlook in this situation?
Using Outlook 2002 with Win98SE.
Thanks in advance for any help,