This was formerly Knowledge Base Article Q328249
You receive a "0x8C040028" or a "0x80004005" error
message when you publish a project plan to the Microsoft
Project Server Web site
View products that this article applies to.
This article was previously published under Q328249
SYMPTOMS
When you publish a project plan to the Microsoft Project
Server Web site, you may receive the following error
message with the Microsoft Project Server spooler:
1 new error(s) pending in the Microsoft Project Server
Spooler.
Do you want to open the spooler window to view the error
(s)
When you click Yes, or you double-click Spooler on the
taskbar, you receive one of the following error messages
in the Microsoft Project spooler dialog box:
Project Server Spooler Error (0x8C040028)
Project Server Spooler Error (0x80004005)
Additionally, you may receive the following error message
when you quit Microsoft Project Professional:
An exception occurred in the Microsoft Project Server.
Microsoft Project Server encountered a problem with this
error code: 9100. Please contact your server
administrator.
CAUSE
This problem may occur if one of the following conditions
is true:
You log on to the network with the Novell Client and you
do not specify Microsoft Windows NT credentials.
You have restrictive permissions for the following
Microsoft Project Server folder:
Drive:\Program Files\Microsoft Project
Server\Bin\ViewDrop
RESOLUTION
To resolve this problem, use one of the following
methods.
Method 1: Log on to a Windows Domain with the Novell
Client
Note Use this method if the first condition that is
listed in the "Cause" section is true.
When you log on to the network by using the Novell
Client, you must specify the Microsoft Windows NT
credentials to log on to the Windows NT domain. To do
this, open the properties for the Novell Client, click
Advanced, and then configure your credentials for the
Windows NT domain.
Method 2: Verify the ViewDrop Folder Permissions
Note Use this method if the second condition that is
listed in the "Cause" section is true.
To verify the folder security permissions, follow these
steps:
Log on to the server by using your domain user name and
password.
Note You must have a local Administrator or Domain
Administrator level user name and password to the
reconfigure the folder security permissions.
Click Start, point to Programs, and then point to
Accessories.
Click Windows Explorer, expand My Computer, and then
click the drive letter that contains the ViewDrop folder.
Note The typical installation point is:
C:\Program Files\Microsoft Project Server\Bin\ViewDrop
Right-click the ViewDrop folder, and then click
Properties.
Click the Security tab, and then view the list of names
and groups that have permissions on the folder. Verify or
add the following groups or user names with the
appropriate permissions:
Administrators Full Control
Authenticated Users Full Control
Everyone with the following permissions: Modify, Ready &
Execute, List Folder Contents, Read, and Write
Internet Guest Account Full Control
System Full Control
Click Apply, and then click OK.
For additional information about how to configure the
security for files and folders on a Microsoft Windows
2000-based network (domain), click the following article
number to view the article in the Microsoft Knowledge
Base: 301195
MORE INFORMATION
The ViewDrop folder is used to queue requests to publish
project plans and other information to the database.
There is a Windows NT service that reads from this queue
and then processes the requests one at a time. This
procedure optimizes the use of system resources
throughout these sometimes long-running activities. The
folder must have the security settings that permit the
Microsoft Project Server Internet Server Application
Programming Interface (ISAPI) DLL files, to write to the
folder and the security settings that permit the Windows
NT service to read from the folder.
For more information about how to publish a project plan
to the Microsoft Project Server Web site, click Microsoft
Project Help on the Help menu, type server publishing in
the Office Assistant or the Answer Wizard, and then click
Search to view the topics returned.
For more information about the Microsoft Project Server
spooler, click Microsoft Project Help on the Help menu,
type project server spooler in the Office Assistant or
the Answer Wizard, and then click Search to view the
topics returned.
The third-party products that are discussed in this
article are manufactured by companies that are
independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or
reliability of these products.
