Spooler error problems

M

Mike

At my current engagement, I'm working on solving an annoying spooler
error problem. Let my first explain how the server is setup. Project
Server is to be used by 2 different companies. Each has their own
domain (A and B) and there is no trust between them. To solve this, we
created a new domain (X) that sits between them. Domain X is where our
Project Server lives (which is also the SQL box... 1 server running
both Project Server and SQL). The trust exists between A and X and is
the same as between B and X. That is, a one way non-transitive trust
where X trusts both A and B. This works fine and all. Users on both
the A and B domains can connect using Pro or PWA with their own windows
logon.

Here's the spooler error. When a project is saved for the first time,
I get the error. The error in the spooler dialog is:

Message Type: Publish Project Plan <-- even though all I did was
save
Error: SYSTEM ERROR (0x80004005)

On the Project Server, I get these 3 application event log entries:

ERROR 1
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1427
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
___________________________________

Component: msxml3.dll
Description: <Description><![CDATA[A connection with the server could
not be established
]]></Description>
=======


ERROR 2
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1217
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
=======


ERROR 3
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 467
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
========

Now, when I make assignments and publish (New and Changed Assignments)
I also get a spooler error. But again, this is only once. Subsequent
publishes for new and changed do not cause an error.

Any ideas why this would be happening? Maybe the one-way trust? And,
what is Project Pro trying to do that is causing these errors? An
0x80004005 error is too generic to get anything useful out of it. KB
article 328249 describes checking the ViewDrop folder permissions.
They are all set as explained in the article and I still get spooler
errors. If it helps any, the projects I'm testing this with are blank
projects (just a create new and then immediately save).

The WSS site provisioning settings are set to manual creation of the
sites, BTW.

Thanks for your help!!
-- Mike
 
M

Mike Glen

Hi Mike,

Try posting on the server newsgroup as this one is closing down. Please see
FAQ Item: 24. Project Newsgroups. FAQs, companion products and other useful
Project information can be seen at this web
address:http://project.mvps.org/faqs.htm .

Mike Glen
Project MVP

At my current engagement, I'm working on solving an annoying spooler
error problem. Let my first explain how the server is setup. Project
Server is to be used by 2 different companies. Each has their own
domain (A and B) and there is no trust between them. To solve this,
we created a new domain (X) that sits between them. Domain X is where
our Project Server lives (which is also the SQL box... 1 server
running both Project Server and SQL). The trust exists between A and
X and is the same as between B and X. That is, a one way
non-transitive trust where X trusts both A and B. This works fine
and all. Users on both the A and B domains can connect using Pro or
PWA with their own windows logon.

Here's the spooler error. When a project is saved for the first time,
I get the error. The error in the spooler dialog is:

Message Type: Publish Project Plan <-- even though all I did was
save
Error: SYSTEM ERROR (0x80004005)

On the Project Server, I get these 3 application event log entries:

ERROR 1
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1427
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
___________________________________

Component: msxml3.dll
Description: <Description><![CDATA[A connection with the server could
not be established
]]></Description>
=======


ERROR 2
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 1217
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
=======


ERROR 3
=======
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog Provider
Event Category: None
Event ID: 2
Date: 5/18/2006
Time: 10:07:30 AM
User: NT AUTHORITY\LOCAL SERVICE
Description:
Component: PjMsgHlr
File:
C:\Office\devsp\project\WebClient\source\server\pjmsghlr\MsgHandler.cpp
Line: 467
Error Number: 0x80072efd
Description: <Description><![CDATA[Assert Detected. The error code was
also included.]]></Description>
========

Now, when I make assignments and publish (New and Changed Assignments)
I also get a spooler error. But again, this is only once. Subsequent
publishes for new and changed do not cause an error.

Any ideas why this would be happening? Maybe the one-way trust? And,
what is Project Pro trying to do that is causing these errors? An
0x80004005 error is too generic to get anything useful out of it. KB
article 328249 describes checking the ViewDrop folder permissions.
They are all set as explained in the article and I still get spooler
errors. If it helps any, the projects I'm testing this with are blank
projects (just a create new and then immediately save).

The WSS site provisioning settings are set to manual creation of the
sites, BTW.

Thanks for your help!!
-- Mike
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