Spooler Error

[NW]

Hi,

We are using Microsoft Project Server 2003. There are no service packs or
hotfixes been applied after the initial installtion. We have an enterprise
resource pool that is synchronized using AD sync every day. All projects use
enterprise resources. Sometimes when the project does "Publish New and
Changed Assignments" they get a spooler error. The spooler error is as
follows:
Error: The windows user account or user name for the affected user account
conflicts with an existing account on the server (0x8C04000D)
It then specifies the project name and the usernames that are affected.

If I open the resources associated with that project, it is missing windows
account and other resource information. Now, if I open the enterprise
resource pool, select all, and save them again the resource information on
the projects is now completed and the publish goes through.

Do you know if this is a known bug? Or is there a workaround/Solution?

Thanks.
Nishi

 

[Sumant]

Hi Nishi,

Read this article ..
http://support.microsoft.com/default.aspx?scid=kb;EN-US;321350

Hope this helps..
-Sumant

 

[Gary L. Chefetz \(MVP\)]

You absolutely should apply SP1 immediately. There are a bunch of issues
related to AD Synch that are fixed in the SP.

--

Gary L. Chefetz, MVP
"We wrote the books on Project Server"
http://www.msprojectexperts.com

For Project Server FAQs visit
http://www.projectserverexperts.com

For Project FAQs visit
http://www.mvps.org/project

-

 

[NW]

Thanks to both of you for your prompt replies.

We are planning on upgrading to SP1.

As I read the knowledge base article (we are using Project 2003 though), I
looked into any duplication on MSP_RESOURCES and MSP_WEB_RESOURCES tables.
The only duplicates that I found was for res_id in MSP_RESOURCES table. The
SQL table description does not say that this field should be unique.

RES_ID integer The position identifier of the resource in the list of
resources; determines the order that resources are displayed in Project.

Do you think that this id being duplicated is an issue? If yes, do you know
how it gets populated?

Thanks.
Nishi