Spooler Probs in Outlook

[AVH]

I have a message in my outbox that I can neither delete nor open. When I try to open it I get a message saying "Cannot open tis item MAPI Spooler has already begun transmitting". If I try and delete it , nothing at all happens.
Can somebody pls shed some light for me, should I try going to RUN to stop the spooler ???????

 

[Diane Poremsky [MVP]]

you need to take Outlook into offline mode - File, Offline. You may also
need to restart it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[AVH]

Thanks so much for that unfortunatley I have already tried that and it doesnt work. I have seen that the idea seems to be to create a new profile and default too there whilst deleting the old one , sounds good - however do not know how to create a new profile. any ideas?

 

[Diane Poremsky [MVP]]

You don't need a new profile- if going offline doesn't help, add a new pst,
set it as default and restart outlook. Delete the file and repeat the steps
to undo the default settings.

The general instructions are add a new pst using File, new, outlook data
file. Tools, accounts (or Tools, services) to make it the default delivery
location and restart outlook. If you need more detailed instructions, we
need to know what version of Outlook you have.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/