J
Jeri
I have a problem and it really has me stumped.
One of my new transcriptionists sent her first file to me and I can’t open
it. It appears in my incoming folder as “scrap.†At first I was able to
open it but it came up as a .txt file. The transcriptionist tried to open it
in her backup folder but could not.
I closed it and tried to get it to open with MS Word as a .doc file, but
then it came up in what I can only assume is some sort of machine language
and I cannot get it to open at all in anything other than that machine
language.
Are there any Word experts out there who know what is happening to this?
More importantly, does anyone know how to correct the problem? I tried
renaming it in a “*.doc “* format with no luck. I also tried opening in
“*.txt†format and got the same results. I’ve gone into the Tools >>Optionstranscriptionist also shows that
On looking for the document on the Tx computer, she cannot find the file at
all, even in the “scrap†format.
So HELP! please if you can!
One of my new transcriptionists sent her first file to me and I can’t open
it. It appears in my incoming folder as “scrap.†At first I was able to
open it but it came up as a .txt file. The transcriptionist tried to open it
in her backup folder but could not.
I closed it and tried to get it to open with MS Word as a .doc file, but
then it came up in what I can only assume is some sort of machine language
and I cannot get it to open at all in anything other than that machine
language.
Are there any Word experts out there who know what is happening to this?
More importantly, does anyone know how to correct the problem? I tried
renaming it in a “*.doc “* format with no luck. I also tried opening in
“*.txt†format and got the same results. I’ve gone into the Tools >>Optionstranscriptionist also shows that
On looking for the document on the Tx computer, she cannot find the file at
all, even in the “scrap†format.
So HELP! please if you can!