Stability problems when using mic

J

JacobLebar

So Word constantly locks up and freezes randomly when I'm recoding
audio, anyone heard of this?
I'm fairly sure the problem is related to the recording as I've had
issues with it since I started using it. Now that I've stopped my
stability has become dependable again. Other issues which I believe
are related are stop recording (and and loss of recording) randomly, as
well as if recording in more than one session sometimes the new
recording completely overwrites the old one.

I've very interested in resolving this as being able to record while
typing is extremely valuble and one of the reasons I went Mac.
 
D

Daiya Mitchell

Since no one else has responded....

Haven't a clue, as I don't use Notebook Layout, but I'm quite sure that
exact version numbers for OS and Word would be useful here, since the audio
tool is very new and presumably under active development.

You can try the standard troubleshooting fixes--since you've tracked down a
consistent cause, one might help. They are listed here. I sound ambivalent
only because I'm not sure how Notebook Layout interacts with the rest of
Word.

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

Work through them one by one until something helps. If nothing does, post
back. The most common culprit is a corrupted Normal template or damaged
Preferences file.

I believe the audio is also related to QuickTime in some way, so
conceivably--and I'm totally guessing here--testing the quicktime prefs
might be worth a try.

Perhaps someone else will offer more authoritative suggestions.
 

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