Start up error message - "document with name .... is already open"

[John Gilchrist]

We were running w98 computers with office 97 with no problems
WE just switched to new computers running Win XP professional. WE loaded
office 97.

When we double-click a .xls file from windows explorer, Excel97 starts up
automatically, but we always get the following message:

"a document with the name ______ is already open. You canno open two
documents with the same name ......."

The file name is always the file we are trying to open
Excel was completely closed prior to clicking the file in explorer
This happens with all excel files

----
I suspected some sort of start-up option problem . I checked the XLSTART
folder, and found one 0 kb file (MSCREATE.DIR).

I am also seeing a strange startup message with Word 97 which says it cannot
open file ___, and displays only a single square. It also seems to leave
open a file, and warns me on exit that I have changed the normal.dot
template. I am not sure these problems are related.

I would appreciate any help

John G.

 

[Dave Peterson]

You can find a suggestion at:

http://www.contextures.com/xlfaqApp.html#AlreadyOpen