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Message: [QUOTE="Milly Staples [MVP - Outlook], post: 4781376"] Start by installing your mail account in Control Panel->Mail Icon->Accounts. Do you have an Exchange account? Are you connected to your business network when trying to configure? What happens if you use the Manual configuration option? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: [URL]http://support.microsoft.com/KB/555375[/URL] After furious head scratching, B Martin asked: | I have a new instalation of Outlook 2007. On startup it tried to | configure itself and I responded that I have an Exchange account. The | program then tried to check my Exchange name. This has failed. I need | to configure it manually, but everytime I start the program it goes | to check name and if I exit from that it closes the program. I need | to know what registry changes need to be made to get out of this loop. [/QUOTE]