Static IP Address issue

[Bob Hebblethwaite]

Hi,
I work for a company that has an Exchange 2000 server with about 50 clients.
We had to configure a couple of clients with "Internal" static IP addresses
to be used for VPN's to their desktops.
Now,when they're physically at their desks using their Outlook 2000 client,
the only time they will recieve any emails is when they've clicked inside of
their outbox. It has to be something related to the Static IP as this is the
only change that was made on their computer. I've tried playing with their
DNS settings but no resolution.
Any insight to this issue would be appreciated

Thanks,
Bob

 

[Bob Hebblethwaite]

That should read "click inside their "Inbox"...sorry about that

Bob

 

[Diane Poremsky]

when they click in the inbox, its refreshing the inbox, so new mail comes
in. I know the problem is often caused by a nat router blocking UPD packets,
so it could be related to the static ip.