still having outlook contact errors....

[Grace]

I am running Outlook 2000 , on win 2k pro workstation, hooked to exchange 2k
sp4 server.
When one of my clients goes to his inbox to send a new email.. and selects
the "TO" button .. and trys to select outlook contacts... an error comes
up and outlook closes immediately.
It says an error log is being created and the application must close.


He can go to contacts and all his contacts are in there. And he can click
and drag a contact to the inbox and a new email pops up for him to send to
that particular contact ... but he can't get to the contacts from a new
blank email message.....

I have tried these two suggestions......

I have tried going in and removing the Address book service in that profile
and closing outlook and then re-adding it.. That did not work.
I then tried setting up a new profile and it didn't work either....

Does anyone else have any ideas?

Any help would be appreciated.

Thank you.

Grace

 

[Brian Tillman]

I am running Outlook 2000 , on win 2k pro workstation, hooked to
exchange 2k sp4 server.

Please continue in the original thread. Don't repost when there's already a
discussion in place.

 

[Diane Poremsky [MVP]]

did you try a new profile?

PS - why are you posting to so many groups? Is there a reason you believe
the problem involves interopity, addins or custom forms?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Subscribe to Exchange Messaging Outlook newsletter
mailto:[email protected]

 

[Grace]

Yes I tried a new profile... didn't work

I was hoping someone might see the subject that knew a possibility... that
wasn't looking at this particular newsgroup

grasping at straws I guess....

did you try a new profile?

PS - why are you posting to so many groups? Is there a reason you believe
the problem involves interopity, addins or custom forms?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Subscribe to Exchange Messaging Outlook newsletter
mailto:[email protected]

I am running Outlook 2000 , on win 2k pro workstation, hooked to exchange
2k
sp4 server.
When one of my clients goes to his inbox to send a new email.. and
selects
the "TO" button .. and trys to select outlook contacts... an error comes
up and outlook closes immediately.
It says an error log is being created and the application must close.


He can go to contacts and all his contacts are in there. And he can click
and drag a contact to the inbox and a new email pops up for him to send to
that particular contact ... but he can't get to the contacts from a new
blank email message.....

I have tried these two suggestions......

I have tried going in and removing the Address book service in that
profile
and closing outlook and then re-adding it.. That did not work.
I then tried setting up a new profile and it didn't work either....

Does anyone else have any ideas?

Any help would be appreciated.

Thank you.

Grace