Still having problems getting Outlook to start...

[John C]

Have tried "outcmd.dat" tip, only to find that no such file exists on my
machine, even after trying
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first

App. starts then immediately puts up error tile, with box offering to
restart Outlook checked by default. If this box is unchecked, so the app.
does not restart, the WINWORD.EXE process does not close but continues to
run, unseen, except in task manager.

The event viewer link is no help offering only the following bleak
assessment -
<start quote>
Details
ID: 1000
Source: Microsoft Office 11

We're sorry
There is no additional information about this issue in the Error
and Event Log Messages or Knowledge Base databases at this time. You can use
the links in the Support area to determine whether any additional
information might be available elsewhere.

<end quote>

Anyone got bright ideas on this one, please? Thanks.

John Crayton

 

[Roady [MVP]]

Outcmd.dat is on your machine as well. Make sure you can view hidden files
and folders. You can configure this in Control Panel-> Folder Options

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[John C]

Thanks Robert,

I'm not too familiar with newsgroup etiquette and realise I should have
replied to the group!

I do not have Outcmd.dat on machine. Folder Options are already configured
that way, and have done a further search of C drive just now.
The only files in folder C:\Documents and Settings\user_name\Application
Data\Microsoft\Outlook are -Outlook.NK2
-Outlook.srs
-Outlook.xml
-Outlprint [no extension this file]
Any suggestions from here, or is it the nuclear option? Thanks again.
John Crayton

Outcmd.dat is on your machine as well. Make sure you can view hidden files
and folders. You can configure this in Control Panel-> Folder Options

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Have tried "outcmd.dat" tip, only to find that no such file exists on my
machine, even after trying
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first

App. starts then immediately puts up error tile, with box offering to
restart Outlook checked by default. If this box is unchecked, so the app.
does not restart, the WINWORD.EXE process does not close but continues to
run, unseen, except in task manager.

The event viewer link is no help offering only the following bleak
assessment -
<start quote>
Details
ID: 1000
Source: Microsoft Office 11

We're sorry
There is no additional information about this issue in the
Error
and Event Log Messages or Knowledge Base databases at this time. You can
use
the links in the Support area to determine whether any additional
information might be available elsewhere.

<end quote>

Anyone got bright ideas on this one, please? Thanks.

John Crayton

 

[Starr-B]

Thanks Robert,

I'm not too familiar with newsgroup etiquette and realise I should have
replied to the group!

I do not have Outcmd.dat on machine. Folder Options are already configured
that way, and have done a further search of C drive just now.
The only files in folder C:\Documents and Settings\user_name\Application
Data\Microsoft\Outlook are -Outlook.NK2
-Outlook.srs
-Outlook.xml
-Outlprint [no extension this file]
Any suggestions from here, or is it the nuclear option? Thanks again.
John Crayton

Outcmd.dat is on your machine as well. Make sure you can view hidden files
and folders. You can configure this in Control Panel-> Folder Options

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Have tried "outcmd.dat" tip, only to find that no such file exists on my
machine, even after trying
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first

App. starts then immediately puts up error tile, with box offering to
restart Outlook checked by default. If this box is unchecked, so the app.
does not restart, the WINWORD.EXE process does not close but continues to
run, unseen, except in task manager.

The event viewer link is no help offering only the following bleak
assessment -
<start quote>
Details
ID: 1000
Source: Microsoft Office 11

We're sorry
There is no additional information about this issue in the
Error
and Event Log Messages or Knowledge Base databases at this time. You can
use
the links in the Support area to determine whether any additional
information might be available elsewhere.

<end quote>

Anyone got bright ideas on this one, please? Thanks.

John Crayton

Starr-B

I can't seem to shake the "WINWORD has caused an error WINWORD.EXE ...will
now close. Re-install doesn't clear problem.