Still looking for help.........

[Jerry]

I bought (retail) and installed the upgrade version of Front Page 2002 about
12 months ago. That's what it says on the disk, the disk cover, and the
box...2002. However, in the program, on the About FrontPage box, it shows
that it's version 2003.

When I check for Office Updates, it brings up an update for Front Page 2003.
I start the update process, insert the FP disk when requested, and the
update asks for a file that's not on the disk, SKU117.cab. The file is not
on the disk or my computer. The update hangs at this point (step 4 of 5)
and then fails.

I also cannot add or remove components of Front Page as it keeps asking for
various .CAB files (including the one above). None of the files are on the
disk or my computer. I'm kinda at a loss as where to try next. This is not
a pirated copy, it was bought at Office Depot with all the documentation,
etc.

I already had installed Office XP and an earlier version of Front Page about
18 months ago before I bought the newest version of the Front Page upgrade,
(whatever version it is). I have no Office 2003 programs and I no longer
have the old Front Page disk...I think it was FP98.

Any advice or help is appreciated.

Jerry

 

[Jerry]

Thanks to all...I will do that.

J

Hello Jerry, I would go on the microsoft website and get the phone number
for Microsoft and give them a call.

deBaser

 

[deBaser]

I bought (retail) and installed the upgrade version of Front Page
2002 about 12 months ago. That's what it says on the disk, the disk
cover, and the box...2002. However, in the program, on the About
FrontPage box, it shows that it's version 2003.

When I check for Office Updates, it brings up an update for Front
Page 2003. I start the update process, insert the FP disk when
requested, and the update asks for a file that's not on the disk,
SKU117.cab. The file is not on the disk or my computer. The update
hangs at this point (step 4 of 5) and then fails.

I also cannot add or remove components of Front Page as it keeps
asking for various .CAB files (including the one above). None of the
files are on the disk or my computer. I'm kinda at a loss as where
to try next. This is not a pirated copy, it was bought at Office
Depot with all the documentation, etc.

I already had installed Office XP and an earlier version of Front
Page about 18 months ago before I bought the newest version of the
Front Page upgrade, (whatever version it is). I have no Office 2003
programs and I no longer have the old Front Page disk...I think it
was FP98.

Any advice or help is appreciated.

Jerry

Hello Jerry, I would go on the microsoft website and get the phone number
for Microsoft and give them a call.

deBaser