stop reproducing templates

[Jeanni]

When I open Word (Office 2003) in the blank document and then just close it.
It reproduces another template. How can I stop this?

I recently had the problem of: When I start Word or create a new document,
it has the text of an old document in it. I throught I fixed it but I am
left with the above. Please help.

 

[Suzanne S. Barnhill]

Both of these problems suggest interference by an add-in. Often this is the
Norton AntiVirus Office Plug-in or the Microsoft Works Suite Add-in for
Word. For the first problem, see “Word prompts me to save changes to the
Normal.dot template†at
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx. For the
second, see http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

 

[Jeanni]

Suzanna: I found everything you wrote helpful. Here is some more of my
problem: First, I do not have any text in the blank (normal.dot) Second, I
am not asked how I want to save it. Third, if I exit the blank no revisions
document it automaticly saves it as a template. I can delete some of the
templates up to the last one then, I get a message that says its being used
by another program. I'm ready to pull my hair out. I'm so afarid I haven't
opened word I'll have 400 templates of everything I do?
Help oh please help,
Jeanni

 

[Suzanne S. Barnhill]

Have you followed the advice in
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx to look for
add-ins that may be causing this behavior?

 

[Jeanni]

Have you followed the advice in
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx to look for
add-ins that may be causing this behavior?

Suzanne
I did get it to stop but to be honest with you I don't know how I did!
I opened word and went straight to templates there I found my blank one and
opened it. From than on it has been doing just fine. I open word and get
the blank document which I can save with a new name. It seems to be o-k
I did check out all the avenues you told me to maybe I tweaked something
anyway I learned from what you told me.
Thanks for taking the time to keep up with me.

 

[Charles Kenyon]

You should not ordinarily be opening the normal.dot file. Opening means that
the title of your document at the top of the screen is "normal.dot." I don't
know from your post if this is what you are doing. If it is, write back and
someone can help you.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word



Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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