stops responding when trying to open files

B

Brian

When Im in Excel, or Word and i try to open a fiel vie file-open it flashes everything in the certain folder then shows the last 7 folders with an 9th one blank. It also causes the program to stop responding. does anyone know what is going on with this?? ive tried to reinstall office, run the repair, there are no viruses on the PC, all spyware has been cleaned out.
 

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