W
Waqas
Hello Sir,
I shall first let you know of the problem in short and
then give some details. I shall remain obliged on a
considerate response.
In short, the problem is that the File menu open up
automatically as I start working on any of the documents
of MS Office i.e. Word, Powerpoint, Excel etc. This
happens perpetually and continuously at a high frequency,
after about every five seconds. The result is that you
keep trying to close the drop down menus. Similar
behaviour is shown by the Draw Menu on the Drawing
Toolbar.
The details are that I have taken a number of steps to
get rid of the problem, starting from running several
antivirus programs with latest definitions to detect any
macros or other viruses, to even removing and
reinstalling complete office - but I could not rectify
the problem. Now I have noticed that there is no Normal
Template in the complete hard drive. It has been erased
automatically. Other templates present in the relevant
folders are the ones created by me, except for the one
named Blank Document. But I work in my self-created
templates that do not have any macros. This strange
behaviour is not understood.
Just to add to this lengthy message, I confronted this
problem a few years back as well and then ultimately I
had to format the drive in order to get rid of the
problem (even reinstalling Windows didn't work)
Please do reply at priority.
Regards
I shall first let you know of the problem in short and
then give some details. I shall remain obliged on a
considerate response.
In short, the problem is that the File menu open up
automatically as I start working on any of the documents
of MS Office i.e. Word, Powerpoint, Excel etc. This
happens perpetually and continuously at a high frequency,
after about every five seconds. The result is that you
keep trying to close the drop down menus. Similar
behaviour is shown by the Draw Menu on the Drawing
Toolbar.
The details are that I have taken a number of steps to
get rid of the problem, starting from running several
antivirus programs with latest definitions to detect any
macros or other viruses, to even removing and
reinstalling complete office - but I could not rectify
the problem. Now I have noticed that there is no Normal
Template in the complete hard drive. It has been erased
automatically. Other templates present in the relevant
folders are the ones created by me, except for the one
named Blank Document. But I work in my self-created
templates that do not have any macros. This strange
behaviour is not understood.
Just to add to this lengthy message, I confronted this
problem a few years back as well and then ultimately I
had to format the drive in order to get rid of the
problem (even reinstalling Windows didn't work)
Please do reply at priority.
Regards
