Strange printing behaviour

[Finn Stampe Mikkelsen]

I’m experiencing something odd...

I have this document, a job application, ending with a CV. Here i have inserted a picture of me at the buttom of the document, following the CV.

The picture i a full color picture. The text is simple b&w text that has not been manipulated colorwise. The picture however, when printed to my color laser printer, is printed in b&w. This although tha printjob is set to print the document in full color.

If I delete the text, but keep the picture, send the document to be printed without changing the print settings, the picture is printed in full color.

If i reinsert the text, this time after the picture so it is located at the top of the document, and send the document to the printer again to be printed. Again without changing any printer setting, the picture is also printed in full color.

Only if the picture is printed after the text, no matter how i place it there, the picture is printed in b&w...

How can i change this behaviour?? What is the reason for this strange behaviour??

/Finn

 

[Peter T. Daniels]

My HP PhotoSmart printer defaults to "Grayscale." I have to remember
to click "Properties" in the Print dialog every time I open a document
and change the Shortcut setting to "Economical" (or whatever it's
called) and the Color setting to "Color." Maybe Word likes to override
whatever your printer's defaults are, and you have to manually reset
them through "Properties" every time.

 

[Stefan Blom]

It should be possible to change the defaults, by accessing the printer settings in Control Panel.

Stefan Blom
Microsoft Word MVP

 

[Peter T. Daniels]

Indeed, I used to have it right! But try finding the right combination
of stuff in Windows 7 and the new HP "Solution Center."

 

[Stefan Blom]

Good point. HP does complicate matters, and for some reason there drivers never seem to work well with Microsoft products...

Stefan Blom
Microsoft Word MVP

 

[Stefan Blom]

Good point. HP does complicate matters, and for some reason there drivers never seem to work well with Microsoft products...

Obviously I meant to write THEIR drivers, not "there."

Stefan Blom
Microsoft Word MVP

 

[Suzanne S. Barnhill]

I've had nothing but HP printers and no problems printing from any MS
programs. But I guess I've just been lucky.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Stefan Blom]

I avoid them, discouraged by all the stories I read here and in the Microsoft forums.

I did purchase an HP scanner the other year, and I had a lot of trouble with the driver, which kept reporting that a file was missing. An update improved the situation, but I finally decided to get rid of the scanner anyway.

Stefan Blom
Microsoft Word MVP

 

[Finn Stampe Mikkelsen]

"Peter T. Daniels" skrev i meddelelsen
My HP PhotoSmart printer defaults to "Grayscale." I have to remember
to click "Properties" in the Print dialog every time I open a document
and change the Shortcut setting to "Economical" (or whatever it's
called) and the Color setting to "Color." Maybe Word likes to override
whatever your printer's defaults are, and you have to manually reset
them through "Properties" every time.
=========================================================

There may be some possible way that would happen, but it is not likely to be the case here..

Like i said, the picture is printed in full color if i cut out the text of the excisting document and also if i move the picture to
the start of the document prior to the text..

This makes no sense to me other that for some reason the text has adapted some setting that instructs the rest of the document to be
printed in greyscale..

I have never heard of this before and i'm very puzzled about this..

/Finn

 

[Suzanne S. Barnhill]

I have an HP scanner, and, although it was a huge leap forward from my
previous (very slow) scanner, it has a wretched TWAIN interface and scans
everything just ever so slightly crooked. <sigh> When I finally have to move
to Windows 7 on my desktop, perhaps I'll luck out and find that a W7 driver
is not available for that scanner, giving me the excuse to get a new one.
<g> What really drives me crazy about it is that the underside of the glass
is kind of fogged, and although I've removed the glass and cleaned it,
everything I do just seems to make the situation worse. Amazingly, it
doesn't seem to affect the scan quality noticeably, but it still bugs me.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Peter T. Daniels]

I've been using the HP PhotoSmart All-in-One for four years or so (I'm
surprised they still sell the cartridge for it) and never had that
sort of problem (and didn't have the default-reset problem until I
moved to the Windows 7 laptop).

 

[Stefan Blom]

It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Finn Stampe Mikkelsen]

The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Stefan Blom]

Document corruption doesn't always "show" just by looking at a document...

What about the other computer, the one where things do work? Is it using a different operating system? In that case, the drivers are almost certainly different, which could explain the issue. Have you tried updating the driver on the problem machine (go to Brother's web site)?

Stefan Blom
Microsoft Word MVP




"Finn Stampe Mikkelsen" wrote in message
The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Finn Stampe Mikkelsen]

I'm aware that errors are not always visible to the naked eye.

I have used the same document on both machines, which should cause the error (if present) should be present in both cases.

As for the other machine, it is using Vista/Word 2007. Here it works fine. This machine uses Win7/Word 2010. Here it does not work.

I believe the drivers, as i can find out, are similar on Win7/Vista...

As for using latest drivers, i can answer that with yes. I removed the driver from Win7 and reinstalled the printer using lates
drivers from Brothers website...

/Finn







"Stefan Blom" skrev i meddelelsen
Document corruption doesn't always "show" just by looking at a document...

What about the other computer, the one where things do work? Is it using a different operating system? In that case, the drivers are
almost certainly different, which could explain the issue. Have you tried updating the driver on the problem machine (go to
Brother's web site)?

Stefan Blom
Microsoft Word MVP




"Finn Stampe Mikkelsen" wrote in message
The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Stefan Blom]

I'm running out of ideas here.... :-(

Have you tried saving to PDF and printing the PDF? Does that work properly?

Stefan Blom
Microsoft Word MVP



"Finn Stampe Mikkelsen" wrote in message
I'm aware that errors are not always visible to the naked eye.

I have used the same document on both machines, which should cause the error (if present) should be present in both cases.

As for the other machine, it is using Vista/Word 2007. Here it works fine. This machine uses Win7/Word 2010. Here it does not work.

I believe the drivers, as i can find out, are similar on Win7/Vista...

As for using latest drivers, i can answer that with yes. I removed the driver from Win7 and reinstalled the printer using lates
drivers from Brothers website...

/Finn







"Stefan Blom" skrev i meddelelsen
Document corruption doesn't always "show" just by looking at a document...

What about the other computer, the one where things do work? Is it using a different operating system? In that case, the drivers are
almost certainly different, which could explain the issue. Have you tried updating the driver on the problem machine (go to
Brother's web site)?

Stefan Blom
Microsoft Word MVP




"Finn Stampe Mikkelsen" wrote in message
The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Finn Stampe Mikkelsen]

I'm also out of ideas...

Yes, i have tried to print it to PDF, with the same results...

Meanwhile i have also tried to print it from a third computer. Same unchanged document, Win7/Word 2010 installation, and here it
prints fine with full color picture...

I'm flabergasted....

/Finn





"Stefan Blom" skrev i meddelelsen
I'm running out of ideas here.... :-(

Have you tried saving to PDF and printing the PDF? Does that work properly?

Stefan Blom
Microsoft Word MVP



"Finn Stampe Mikkelsen" wrote in message
I'm aware that errors are not always visible to the naked eye.

I have used the same document on both machines, which should cause the error (if present) should be present in both cases.

As for the other machine, it is using Vista/Word 2007. Here it works fine. This machine uses Win7/Word 2010. Here it does not work.

I believe the drivers, as i can find out, are similar on Win7/Vista...

As for using latest drivers, i can answer that with yes. I removed the driver from Win7 and reinstalled the printer using lates
drivers from Brothers website...

/Finn







"Stefan Blom" skrev i meddelelsen
Document corruption doesn't always "show" just by looking at a document...

What about the other computer, the one where things do work? Is it using a different operating system? In that case, the drivers are
almost certainly different, which could explain the issue. Have you tried updating the driver on the problem machine (go to
Brother's web site)?

Stefan Blom
Microsoft Word MVP




"Finn Stampe Mikkelsen" wrote in message
The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP

 

[Stefan Blom]

It is peculiar indeed. :-(

Stefan Blom
Microsoft Word MVP




I'm also out of ideas...

Yes, i have tried to print it to PDF, with the same results...

Meanwhile i have also tried to print it from a third computer. Same unchanged document, Win7/Word 2010 installation, and here it
prints fine with full color picture...

I'm flabergasted....

/Finn





"Stefan Blom" skrev i meddelelsen
I'm running out of ideas here.... :-(

Have you tried saving to PDF and printing the PDF? Does that work properly?

Stefan Blom
Microsoft Word MVP



"Finn Stampe Mikkelsen" wrote in message
I'm aware that errors are not always visible to the naked eye.

I have used the same document on both machines, which should cause the error (if present) should be present in both cases.

As for the other machine, it is using Vista/Word 2007. Here it works fine. This machine uses Win7/Word 2010. Here it does not work.

I believe the drivers, as i can find out, are similar on Win7/Vista...

As for using latest drivers, i can answer that with yes. I removed the driver from Win7 and reinstalled the printer using lates
drivers from Brothers website...

/Finn







"Stefan Blom" skrev i meddelelsen
Document corruption doesn't always "show" just by looking at a document...

What about the other computer, the one where things do work? Is it using a different operating system? In that case, the drivers are
almost certainly different, which could explain the issue. Have you tried updating the driver on the problem machine (go to
Brother's web site)?

Stefan Blom
Microsoft Word MVP




"Finn Stampe Mikkelsen" wrote in message
The document does not seem to be corrupted.. I've shown all paragraph marks (and other formatting marks) and they all seem to be in
order...

Funny thing is, that beside the behavior described (moving the picture to the front = color pic), the document prints fine in a Word
2007 i have installed on another computer. My current word is version 2010....

I have tried to remove and reinstall printer drivers from scratch without any change in behavior.... The Word 2007 print to the same
printer, Brother DSP-9045CDN Network Printer... Both computers are on the same network....

I have tried to copy the document into a new document, then inserted the pic from scratch in that new document, with the same
result...

/Finn
++++


===================
"Stefan Blom" skrev i meddelelsen
It could be some strange kind of corruption. What happens if you copy the content, minus the final paragraph mark, into a new
document? (To show/hide paragraph marks, press the ¶ button on the Home tab or on the Standard toolbar if you are using a version
prior to Word 2007.)

For more on document corruption, see http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.

Stefan Blom
Microsoft Word MVP