strange symbols in emailed messages

D

derek

I use Word in Office 2000 on win2k platform to compose email messages
because of its excellent spell check and thesaurus capabilities. I use
several different web-mail services and do not want to send attached
documents, so copy my message directly into the web-mail text box or
into notepad first. The pasted messages look perfectly normal, as do
the sent-mail copies, however the received copies do not. Specifically
the hyphen, apostrophe, and all accented letters are replaced with
strange symbols or question marks depending upon the mail service.
When I compose in a plain text editor (eg notepad), or directly
online, this does not happen. The problem seems to be independent of
font type.
Is there anything I can do to enable Word to handle and transfer these
characters correctly into plain text formats?
 

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