C
CW
I need to set up a two-level reference number structure as follows:
When we take an inquiry it is given one single number (say 123).
That inquiry may lead to several costings and quotes for differing services,
which we would number 123-1, 123-2, 123-3 or similar.
The customer may accept one or more of those quotes which would then become
a booked job, which we would handle under its specific ref such as 123-2. The
quotes 123-1 and 123-3 would be flagged Lost in this example.
The issue is that if a customer books one or more quotes, we need to have
some form of linking between the jobs that these trigger, as much of the info
(customer details, possibly even the invoice) will be common to the various
jobs.
Can anyone suggest a structure (generated through auto-numbering firstly
when an inquiry is added and secondly when a quote is accepted/a job is
booked) that will accommodate this?
Many thanks!
CW
When we take an inquiry it is given one single number (say 123).
That inquiry may lead to several costings and quotes for differing services,
which we would number 123-1, 123-2, 123-3 or similar.
The customer may accept one or more of those quotes which would then become
a booked job, which we would handle under its specific ref such as 123-2. The
quotes 123-1 and 123-3 would be flagged Lost in this example.
The issue is that if a customer books one or more quotes, we need to have
some form of linking between the jobs that these trigger, as much of the info
(customer details, possibly even the invoice) will be common to the various
jobs.
Can anyone suggest a structure (generated through auto-numbering firstly
when an inquiry is added and secondly when a quote is accepted/a job is
booked) that will accommodate this?
Many thanks!
CW