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A

ampm

When I send an email with an attachment, the people that try to open them get
a message "not a supported file type or it wasn't correctly decoded" Is
there anything I can do from my end? Someone told me that the recipient had
to download something in order to open my attachments.
 
R

Rich/rerat

ampm,
If you recipient is using a mail application other than Outlook, such as
OutlookExpress, they cannot read the message if it is being sent using
OUTLOOK's Rich Text Format (*.rtf). You should send messages out in Plain
Text, unless you know that the recipient is using OUTLOOK.

--
Have A Good Day
Rich/rerat

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When I send an email with an attachment, the people that try to open them
get
a message "not a supported file type or it wasn't correctly decoded" Is
there anything I can do from my end? Someone told me that the recipient had
to download something in order to open my attachments.
 
A

ampm

ampm said:
When I send an email with an attachment, the people that try to open them get
a message "not a supported file type or it wasn't correctly decoded" Is
there anything I can do from my end? Someone told me that the recipient had
to download something in order to open my attachments.
Thanks for the suggestion. My question now is how do I change the format
from rich text to plain text? Thanks
 

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