"Stupid Question"

[Sam]

I have a VISIO Technical 4.1 and loaded it onto my new Windows VISTA.
Everything works great but the drawings I created a few years back on another
windows does not open.

 

[Paul Herber]

I have a VISIO Technical 4.1 and loaded it onto my new Windows VISTA.
Everything works great but the drawings I created a few years back on another
windows does not open.

Not a stupid question at all !
First of all, my stupid questions:
What do you mean by "does not open" ?
When you double-click a Visio file does it open Visio?
If Visio is already open can you select a Visio document from the Open
menu/icon?
Is anything at all displayed or do you get an error message?
Can you create any new diagrams?
What type of diagrams are you trying to open? (The *exact* type might
be very important).

 

[Sam]

Paul,

I was told by a friend in the office that it could be a file extension????,
boy, got me..............

 

[Sam]

Good morning Paul,

Thank you for refering back to me about my stupid question. To answer your
good questions:

What do you mean by "it does not open"?
1. Actullay, It does open.............................

When you double click a VISIO file does it open VISIO?
1. It does open VISIO and the drawings do appear....................

If VISIO is already open can you select a VISIO document from the open
menu/Icon?
Yes I can, I can open all my documents (drawings).......................

Is there anything at all displayed or do you get an error message?
Nope, all is right with the world.

Can you create any new diagrams?
Yes...............

What type of drawings are you trying to open?
Just a plain drawing.

Problem: I can open all my old drawings and even create new ones but when I
go to print anything in Windows Vista I get the following message:

VISIO Internal Error
#2107
Action 1010: Print
First try closing and re-opening the file. Next try re-starting VISIO.

My boss told me that it could be that I have to change a "file
extension"??????

All in all I appreciate any help I can get. I really like the VISIO
program....

Regards,

Sam

 

[Paul Herber]

Problem: I can open all my old drawings and even create new ones but when I
go to print anything in Windows Vista I get the following message:

VISIO Internal Error
#2107
Action 1010: Print
First try closing and re-opening the file. Next try re-starting VISIO.

My boss told me that it could be that I have to change a "file
extension"??????

No, nothing to do with file extensions.
1. can you print to this printer from other applications, and other
Office applications. Can you print graphical images?

2. does print preview show the page correctly, and does it show the
printer name?

3. is it a local or network printer?

4. Check that you have the latest printer drivers. Ah, Vista. Check
they are Vista compatible drivers.