Style Normal does not work

[livetohike]

When I want to clean up an email w/ messy formatting, I use the
'Style' pull-down menu to select "Normal".

The problem is that it only works if I apply a different (not Normal)
style first, then apply Normal.

Put another way it takes two steps: apply random style (say Header 3),
then apply Normal. It does nothing if you apply Normal first.

Strange?

 

[Milly Staples [MVP - Outlook]]

Perhaps, but we would have no way of testing since you neglected to give Outlook/Word version information.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

When I want to clean up an email w/ messy formatting, I use the
'Style' pull-down menu to select "Normal".

The problem is that it only works if I apply a different (not Normal)
style first, then apply Normal.

Put another way it takes two steps: apply random style (say Header 3),
then apply Normal. It does nothing if you apply Normal first.

Strange?