Hi Lillymed
I've just gone through something similar and I'd be keen to see if we
are experiencing similar problems. Can you let us know:
1. Where is the AutoText stored? Specifically: is it in a template that
you use as the basis for a new document, or is it in an add-in?
2. Does the problem occur if you insert the Autotext entry in a blank
document based on normal.dot, or only when inserted into existing text
in a document based on your template?
3. Is style "cc" numbered or bulleted? Has it ever been numbered or
bulleted?
4. When you insert the AutoText into a document based on normal.dot,
does it insert any extraneous styles into the document? Try this out by
inserting the AutoText into a new document based on normal.dot and then
checking the user-defined styles in the document. You would expect the
AutoText to add the styles it needs, but no others.
5. Create a new document from your template and insert the AutoText. Has
it inserted any new styles into your document, apart from those it
genuinely needs?
6. Use File > New to create a new template (ie in the "Templates"
dialog, in the "Create new" box, choose "Template"). Don't do anything
to any styles. Use the Tools > Templates and Add-ins > Organizer to copy
the AutoTexts from your problem file to this new template file. Save the
new file in your Word Startup folder. Close and re-open Word. Use Tools
Templates and Add-ins and un-tick all add-ins *except* your new one.
Now, insert the AutoText into a plain document based on normal.dot. Do
you experience the same problem?
7. Finally, insert the AutoText from your new file into a new document
created from your template. Do you still experience the same problem?
Cheers
Shauna
Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word