Hi Herb,
thanks for the tips! Here are the results of my "testing":
1. Opening Word in safe mode
Yup! Context menus appear when I right-click in doc map.
2. Check registry
I follwed the instructions to find and delete the "Data" file and
re-started
Word. The context menus appear for a brand-new Word document. But
when I
tested on an existing document, it doesn't work.
3. Check Normal.dot
Need more help here.
After renaming the old Normal.dot to Normal.old, how do I "create" a
new
Normal.dot?
:
This sounds like a settings corruption issue. When I right-click in
document
map -- the map side or the document side -- I get the
expected/appropriate
context menus.
For starters, I'd try opening Word in safe mode (not sure which
version
you're using, but hold down the Ctrl key when starting Word (keep Ctrl
pressed until Word appears on the task bar), and you should be
prompted
whether to open Word in Safe mode. Say Yes to safe mode.
Now, see if context menus work correctly. If they do, take a look
here:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
and follow the steps to see if the problem is with Normal.dot or a
registry
issue.
--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
[I posted the same question in "Gen Question" but hv not received
any
responses...]
When I right-click within document map, I don't get the sub-menu.
but
if
I
left-click a heading then hit shift+F10, the menu appears.
I've re-created a blank document and inserted some headings and text
but
the
sub-menu still won't appear using the mouse.
I thought it may be a mouse problem but I can right-click fine in
other
applications.