suddenly can't read response from sender and only my question show

R

ritzput

i had been receiving messages just fine from this one person and randomly i
noticed a message from this person ended up in my junk email. I created a
rule to always send to my inbox.

From that point on, when i receive email which he sends in "plain text" and
i have been using HTML, i can't read his response but my question is there.
When i go online to my isp, i am able to view his response so i forward it
to myself.

I deleted the rule in junk mail, righ clicked on his email and changed
internet send format to "plain text" but still can't view his responses in
outlook ONLY!
 
R

Rajat

Hi,

Instead of creating a rule to send in your inbox, just try adding his domain
name in your safe list option available in Outlook. Let me know if this
works.

Best,
Rajat
 
R

ritzput

already did that and still can't read his responses.
I have never had this happen and this one person is the only one i am having
a problem with?
 
R

ritzput

I have Outlook 2003.
i've only had this problem with one person. i thought i had fixed problem
because i delated and then re-added his email to reive sender list and domain.

I was able to receive and read his emails in Outloook after doing above and
suddenly today when he sent me an email with an attachment, i can't read his
responses. i have to to my online ISP to read. I can read his response,
however, on the little window that pops up on your desktop upon receipt.
it's just not showing up in outlook inbox?????
 

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